Slalom Consulting

General Information

Slalom Consulting • $90K — $120K *
Vancouver, BC V5K 5J9In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4-8 years of experience in operational improvement and business transformation.
  • Proven track record of enhancing operational performance and customer experience.
  • Experience in process assessments, mapping, and root cause analysis.
  • Strong stakeholder management and communication skills.
  • Ability to provide practical solutions to complex challenges.
  • Familiarity with continuous improvement methodologies and organizational change concepts.
  • Understanding of analytics and AI in business operations.

Responsibilities

  • Partner with clients to improve business operations and processes.
  • Conduct assessments and workshops to identify operational challenges.
  • Analyze and redesign business processes and governance models.
  • Facilitate discussions for aligning stakeholders on strategy and roadmaps.
  • Develop implementation plans and performance metrics for business improvements.
  • Support the execution of operational improvements and governance structures.
  • Leverage data and analytics to identify additional business value.

Benefits

  • Culture and fun environment with social activities.
  • Lunch and learns for ongoing education.
  • Health and wellness activities to support well-being.
  • 20 days of vacation plus wellness/sick days.
  • Employee community groups and support networks.
  • Competitive compensation package that includes tangible perks.
  • Monthly cell phone reimbursement and retirement matching contributions.
Full Job Description
Description and Requirements

Job Description

Transformation Operational Improvement Senior Consultant

What will I do?
  • Partner with clients across commercial and public sector organizations to improve business operations, processes, and ways of working to achieve measurable business outcomes.
  • Conduct operational assessments, stakeholder interviews, and workshops to identify performance challenges, root causes, and opportunities to improve efficiency, quality, customer experience, and business value.
  • Analyze and redesign end-to-end business processes, operating models, and governance approaches to enable sustainable improvements and support transformation initiatives.
  • Facilitate cross-functional discussions to align stakeholders on priorities, future-state solutions, implementation roadmaps, and value realization opportunities.
  • Develop business cases, improvement recommendations, performance metrics, and implementation plans that translate strategy into actionable results.
  • Support the execution and adoption of operational improvements by helping clients establish performance management practices, governance structures, and continuous improvement capabilities.
  • Leverage data, analytics, automation, and AI-enabled capabilities to accelerate delivery and identify opportunities for additional business value, partnering with specialized SMEs as needed.
  • Contribute to Slalom's Transformation and Operational Improvement capability through solution development, knowledge sharing, and team mentorship.

What will I bring?
  • 4-8 years of experience in operations improvement, process improvement, business transformation, operational excellence, management consulting, or related disciplines.
  • Demonstrated success delivering measurable improvements in operational performance, process efficiency, cost reduction, quality, customer experience, or risk management.
  • Experience leading process assessments, process mapping, workshop facilitation, root cause analysis, future-state design, and implementation planning.
  • Strong consulting, communication, and stakeholder management skills with the ability to influence teams and leaders across all organizational levels.
  • Ability to translate complex business challenges into practical solutions that balance people, process, technology, data, and governance considerations.
  • Familiarity with process improvement methodologies, continuous improvement practices, operating model design, and organizational change concepts.
  • Understanding of how analytics, automation, and emerging AI capabilities can be applied to improve business operations and accelerate value realization.
  • Experience working in industries such as manufacturing, healthcare, financial services, telecommunications, energy, aerospace and defense, supply chain and logistics, or public sector organizations is preferred.
  • Lean Six Sigma certification or similar process improvement certification is preferred but not required. Practical experience delivering operational and process improvement outcomes is more important than formal certification.

Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements

Slalom Employee Perks:
  • Culture & fun!
  • Lunch & learns
  • Health & wellness activities
  • Holiday parties
  • Employee community groups
  • Social clubs & activities
  • Vacation (20 days prorated based on start date & wellness/sick days)
  • Tangible perks
    • Competitive compensation package
    • $100 cell phone monthly reimbursement
    • Registered Retirement Program (RRSP) & Employer Matching
    • Tax-Free Savings Account (TFSA)
    • Annual "Thrive Well-Being" Gift Card
    • Family planning/ Fertility Benefit
    • Maternity/Parental Leave Top-Up
    • Medical & Dental Benefits
    • Life and AD&D Insurance
    • Access to Supplementary Life and AD&D Insurance
    • Access to the Employee Assistance Program (EAP) and Inkblot Therapy
    • And more!

About Slalom Consulting

Slalom Consulting is a business and technology consulting firm headquartered in Seattle, Washington. The company provides consulting services in areas such as technology, strategy, data and analytics, and organizational effectiveness. Slalom Consulting was founded in 2001 and has since grown to have over 30 offices across the United States, Canada, and Europe. The company has been recognized as one of the best places to work by several publications, including Fortune and Glassdoor.
Learn more about Slalom Consulting
Size
10,000 employees
Industry
Business Services
Founded
2001
* Ladders Estimates

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