THE OPPORTUNITY

Title: General Accounting Manager

Job Type: Full-time Exempt

Reports to: VP of Accounting

Location: Austin, TX (Corporate Headquarters located in the Domain)

Summary: Citizens, Inc. is a growing life insurance company committed to delivering exceptional service and innovative solutions to our policyholders. We are seeking a General Accounting Manager to join our dynamic team and help drive operational excellence in a SOX-controlled environment. This role is responsible for maintaining and reconciling general ledger accounts, supporting monthly accounting close, and ensuring compliance with internal control. This position requires strong leadership, analytical skills, and the ability to manage cross-functional teams while driving process improvements. This position is in The Domain, Austin, TX and reports directly to the VP, Accounting Operations

WHAT YOU WILL GET TO DO

General Accounting

• Oversee month-end close for assigned areas, partner with departments on accruals and other close activities.
• Review and approve journal entries (accruals, allocations, reclassifications) for monthly, quarterly, and annual close.
• Review and approve bank and balance sheet reconciliations; resolve discrepancies and validate completion across teams. Report key issues and suspense account statistics to management.
• Develop and maintain financial policies and procedures, including proper application and documentation of GAAP in all transactions.
• Maintain and update SOX process documentation; ensure compliance and timely updates for process changes.
• Oversee unclaimed property reporting, including validation, reconciliation, and compliance with state-specific requirements.
• Evaluate and improve internal accounting controls and processes to align with organizational goals.
• Supervise accounting support staff; conduct performance evaluations and plan training and development.
• Assist financial reporting group with audit requirements and compliance.
• Participate in special projects to drive organizational change.

Treasury

• Support treasury operations including cash management, forecasting, and bank relationships.
• Identify and implement process improvements to optimize cash flow and efficiency.
• Ensure compliance with SOX controls for treasury; maintain updated documentation.
• Collaborate with Financial Reporting Team on accounting for cash, investments, and inter-company activity.

WHAT YOU NEED TO SUCCEED [Qualifications; see examples below]

Minimum Qualifications:

• Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and relevant work experience required.
• 5+ years of progressive accounting experience, including 2+ years in a supervisory role.
• Proficiency in Microsoft Office Suite; advanced Excel skills required.
• Excellent leadership, analytical, and communication skills.

Preferred Qualifications:

• Experience with insurance accounting systems (e.g., Oracle Fusion Financial Cloud and Account Reconciliation Cloud Service, or policy administration platforms).
• Insurance or banking industry experience preferred.
• Knowledge of escheatment laws and regulations.
• Experience with reinsurance accounting and intercompany transactions.

Knowledge, Skills, and Abilities:

• Ability to meet critical business deadlines in a fast-paced environment.
• Strong understanding of internal controls and SOX compliance.
• Strong collaboration and stakeholder engagement skills.
• Professional approach to addressing issues and driving innovation.
• Knowledge of insurance products a plus.

BENEFITS (the fun stuff)

As an employee of Citizens, we promise you the opportunity to make a meaningful difference in the lives of our customers, communities, and one another. We believe in fostering a culture of camaraderie, where your ideas are valued, and collaborative efforts drive innovation. Our commitment to rewarding work extends beyond professional growth to recognize your individual contributions and achievements.

We take a complete approach to our employees' well-being. Our benefits package includes medical, dental, vision, short-term and long-term disability, AD&D, group term life insurance, and a matching 401k to secure your financial future. Our benefits plan allows for Virtual Visits and access to our Employee Assistance Program, showcasing our commitment to your health and work-life balance. Enjoy the added perks of generous Paid Time Off and holidays, ensuring you have the time to recharge and savor life outside of work. Join us and embrace a workplace that values not only your professional growth but also your personal fulfillment.

At Citizens, our employees and customers are at the heart of everything we do. Our success as a company begins with our team of employees and departments to service our customers. That's why we strive to create an environment where employees are equipped and challenged to reach their full potential.