Upstart

Funding Delivery Manager

Upstart$104K — $145K *
US-AnywhereRemote in United States
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Operations, Economics, or related field.
  • 5+ years of experience in lending operations or financial services.
  • Experience managing loan funding and investor reporting processes.
  • Ability to use operational metrics and data for process improvements.
  • Experience partnering cross-functionally within organizations.
  • Familiarity with AI tools for improving operational analysis.

Responsibilities

  • Own the funding delivery process for auto lending products for timely and accurate loan delivery.
  • Build scalable funding processes and operational reporting to enhance success rates and compliance.
  • Investigate funding issues through root cause analysis and develop sustainable solutions.
  • Establish quality standards for loan documentation to ensure compliance with various requirements.
  • Collaborate with cross-functional teams to improve funding workflows and operational processes.
  • Create metrics and dashboards to monitor funding health and operational risks.

Benefits

  • Competitive compensation including base pay and stock options.
  • 401(k) with company match to assist in future planning.
  • Employee Stock Purchase Plan offering discounts.
  • Comprehensive health coverage for employees and families.
  • Paid time off and family leave for major life events.
  • Annual wellness allowance for personal development and well-being.
Full Job Description
The Team:

Upstart's Auto team is transforming automotive lending by building technology that creates a seamless experience for borrowers, dealers, lending partners, and investors. The team is responsible for enabling scalable loan originations while maintaining operational excellence, compliance, and investor confidence across the lifecycle of every funded loan.

As the Funding Delivery Manager, Auto Loans, you will establish the operational foundation for funding delivery within Upstart's growing auto lending business. You will own the end-to-end funding delivery process, build scalable controls and reporting, and ensure funded loans consistently meet lending partner, investor, and regulatory requirements. Your work will directly improve funding performance while helping prepare the business for long-term growth under Upstart's bank charter.

How you'll make an impact
  • Own the end-to-end funding delivery process for Upstart's auto lending products, ensuring funded loans are delivered accurately and on time to lending partners and investors.
  • Build and scale funding delivery processes, controls, and operational reporting that improve funding success rates, reduce exceptions, and support regulatory readiness as the business grows.
  • Investigate funding exceptions, delivery failures, and reconciliation issues by conducting root cause analysis and partnering across teams to implement sustainable solutions.
  • Establish and maintain quality standards for loan files, ensuring documentation and data consistently meet lending partner, investor, and regulatory requirements for saleability and downstream servicing.
  • Partner closely with Product, Operations, Capital Markets, Servicing, Compliance, Engineering, and external stakeholders to design scalable funding workflows and drive continuous process improvements.
  • Develop metrics, dashboards, and performance reporting to provide visibility into funding health, identify operational risks, and inform business decisions while leveraging AI-enabled tools responsibly to improve documentation, reporting, and exception analysis.


Minimum Qualifications
  • Bachelor's degree in Business, Finance, Operations, Economics, or a related field (or equivalent practical experience).
  • 5+ years of experience in lending operations, loan funding, capital markets operations, or financial services operations.
  • Experience managing loan funding, delivery, investor reporting, or post-origination operational processes.
  • Experience using operational metrics and data to investigate process issues and implement improvements.
  • Experience partnering cross-functionally across capital markets, engineering, servicing, product and compliance teams.
  • Experience leveraging AI-enabled tools responsibly to accelerate exception analysis, documentation, reporting, and/or operational process improvements while applying appropriate human judgment.


Preferred Qualifications
  • Knowledge of auto lending products, funding workflows, and loan sale processes.
  • Experience designing operational controls within a regulated financial institution.
  • Ability to build scalable operational processes and documentation that support audit and regulatory requirements.
  • Experience defining success metrics and operational controls for a new or evolving process.
  • Skills in SQL, Excel, business intelligence tools, or dashboard development.
  • Experience working with lending partners, investors, custodians, or third-party servicing organizations.


Position location This role is available in the following locations: Remote

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

#LI-REMOTE

#LI-MidSenior

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our "digital first" philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$104,800-$145,000 USD

What you'll love

At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here's what you can expect:
  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

For roles based in Canada, please note that we are not currently able to hire in Quebec.

About Upstart

Upstart is a lending platform that uses artificial intelligence and machine learning to automate the borrowing process. The company was founded in 2012 by ex-Googlers and has since originated over $10 billion in loans. Upstart's platform uses non-traditional variables such as education and employment history to determine creditworthiness, which allows for more accurate risk assessment and better loan terms for borrowers. The company went public in December 2020 and is listed on the NASDAQ under the ticker symbol UPST.
Learn more about Upstart
Size
100 employees
Market Cap
$1 billion
Industry
Net Income
$11 million
Founded
2012
Revenue
$205.3 million
NASDAQ

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