Job DescriptionShape the Future of Enterprise AI at ScaleWe are seeking an experienced Software Architect to help define and build the next generation of enterprise AI systems across Visa. While experience with Generative AI technologies is valuable, we are equally interested in accomplished software architects and senior engineers who have designed and operated large-scale production systems and are excited to apply their expertise to emerging AI technologies. Our team provides an environment where strong engineering leaders can rapidly grow their AI domain knowledge while solving complex business problems.
You will help establish the technical foundation for enterprise-scale AI platforms and applications that transform complex business processes into intelligent, automated workflows. Working within our Corporate Generative AI Technologies team, you will design and deliver AI-native systems that leverage large language models, agentic architectures, retrieval-augmented generation (RAG), workflow orchestration,enterprise integrations, and modern cloud-native platforms.
This role goes beyond application development. You will help define architectural patterns, influence engineering strategy, establish technical standards, and solve some of the most challenging problems in enterprise AI, including:
- Architecting multi-agent systems and intelligent workflow automation
- Designing human-in-the-loop AI systems with governance and auditability
- Building trustworthy, observable, and secure AI platforms for enterprise adoption
- Balancing model capability, latency, reliability, cost, and operational scale
- Creating reusable frameworks and patterns that accelerate AI innovation across the organization
What You'll Do - Own the architecture and technical strategy for large-scale GenAI and agentic platforms that support critical business workflows.
- Drive architectural decisions across application, data, integration, security, and infrastructure domains.
- Establish reference architectures, reusable design patterns, and engineering standards for AI-native application development.
- Lead technical design reviews and provide architectural guidance across multiple initiatives.
Build Intelligent Enterprise Platforms - Design and implement AI-powered systems leveraging LLMs, agent orchestration, retrieval frameworks, and enterprise integration patterns.
- Architect scalable solutions that balance performance, quality, cost efficiency, governance, and operational excellence.
- Develop resilient platforms for workflow automation, knowledge retrieval, decision support, and conversational experiences.
- Create reusable frameworks and platform capabilities that enable rapid development of future AI solutions.
Advance Agentic and AI-Native Architectures:- Define approaches for multi-agent collaboration, tool orchestration, memory management, workflow execution, and state management.
- Architect systems that integrate AI reasoning with enterprise services, APIs, and business processes.
- Evaluate and apply emerging technologies, frameworks, and protocols across the AI ecosystem.
- Drive adoption of modern patterns for prompt engineering, model routing, tool calling, evaluation, and governance.
Deliver Production-Grade Engineering Excellence - Ensure systems are designed for scalability, security, reliability, observability, and maintainability from day one.
- Architect end-to-end telemetry, tracing, evaluation, and monitoring strategies for AI-enabled systems.
- Guide cloud-native deployments using containers, CI/CD pipelines, infrastructure automation, and operational best practices.
- Champion engineering quality through code reviews, testing strategies, and operational readiness standards.
- Partner with cross-functional stakeholders to translate ambiguous business opportunities into scalable technical solutions.
- Drive alignment on architecture, technology direction, and long-term platform strategy.
- Serve as a trusted technical advisor for enterprise AI initiatives.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications:- 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR
- 11+ years of relevant work experience without a degree
- At least 8 years of experience designing, building, and operating complex distributed software systems in production environments.
- Strong background in software architecture, distributed systems, API design, cloud-native platforms, and data-intensive applications.
- Experience with cloud platforms, containerized environments, CI/CD systems, and observability tooling.
- Hands-on experience with React and backend development using Python, Node.js, Java, or similar languages.
Preferred Qualifications:- Experience building AI-enabled, data-driven, workflow automation, search, conversational, or machine learning-powered applications is highly valued.
- Direct experience with Generative AI technologies, LLMs, RAG architectures, or agentic systems is preferred but not required for candidates with exceptional software architecture and distributed systems experience.
- Experience driving technical strategy and influencing architectural direction across organizations.
- Expertise in system design tradeoffs involving scalability, security, reliability, performance, cost, and developer productivity.
- Deep understanding of modern LLM ecosystems, agent frameworks, retrieval architectures, and enterprise AI deployment patterns.
- Familiarity with modern AI architectures including agentic workflows, memory systems, tool orchestration, MCP, and A2A frameworks
Information for US ApplicantsFor roles located in the US, the estimated salary range for this position is $173,100.00 to $ 276,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
