Fulfilment & Replenishment Operations Team Leader

Ingka External

$63K — $99K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Fluent in English and local language, both written and spoken.
  • Minimum 5 years of related experience in fulfillment operations or logistics.
  • At least 1 year of managerial experience leading teams.
  • Proven ability to monitor and manage KPIs in a warehouse environment.
  • Experience in implementing process improvements and operational efficiency.

Responsibilities

  • Lead, coach, and develop team members in receiving, storing, and dispatching goods.
  • Support daily operations of the central fulfillment unit with a focus on customer satisfaction.
  • Monitor departmental KPIs to ensure high-quality service at minimal cost.
  • Secure operational efficiency and implement improvements across the department.
  • Contribute to the planning of people, shifts, and equipment based on forecasts.
  • Drive the achievement of operational goals and local business plans.

Benefits

  • Permanent hourly position with full-time hours.
  • Eligibility for benefits after starting.
  • Work schedule focused on evenings and weekends (Wed-Sat).
  • Opportunities for professional growth and training.
  • Collaborative work environment aimed at high performance.
Full Job Description
  • Job ID: 350607
  • Date posted: 18/06/2026
  • JOB TYPE -Permanent Hourly BENEFITS ELIGIBLE - Yes HOURS -Full-time -CDC 2B (Wed-Sat) 4p-2:30a The salary range for this role is $63,215-99,880
    What you'll be doing day to day
    Lead, coach, and develop co-workers responsible for receiving, replenishing, storing, picking, and dispatching goods within agreed time and quality, at the lowest possible C/DC operational costs, keeping the customer in focus and the total supply chain in mind. • Support high-performing daily operations connected to the assigned central fulfilment unit, as well as make sure that all departmental KPIs are monitored, with a focus on quality in all touchpoints for the lowest possible cost. • Secure efficiency and implement improvements throughout the operations to reach excellence in execution and exceed customer expectations. • Contribute to the overall warehouse operations goals setting, drive the implementation of local business plans/projects, and analyze existing workload to secure daily volume handling and meet seasonal fluctuation needs. • Contribute to people, shift, and equipment planning based on volume forecast with Mid-term Plan (MTP) and Short-Term Plan (STP) to secure operational capacities and activities to meet goods availability, as well as short and stable customer lead-times. • Contribute to increasing efficiency and striving for excellence in running C/DC operations to reduce cost, improve productivity, and work spirit, keeping the total supply chain in mind.
    • Fluent in English and local language, both written and spoken. • Minimum 5 years of related experience. • Minimum 1 year of managerial experience.

    The starting rate/ salary for this position ranges from 63,215 USD to 90,714 USD and will be based on relevant work experience.

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