Fulfilment Operations Manager I

Ingka External

$79K — $114K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operations management or related field
  • Strong leadership and team development skills
  • Excellent communication and collaboration abilities
  • Knowledge of supply chain and logistics processes
  • Experience in sustainability practices within operations
  • Familiarity with health, safety, and environmental regulations

Responsibilities

  • Secure operational efficiency and implement improvements
  • Foster communication with integration team and external service providers
  • Ensure compliance with IKEA codes and local regulations
  • Lead and develop a high-performing operations team
  • Implement the Sustainability agenda within operations

Benefits

  • Generous paid time off including holidays and sick time
  • Early access to earned wages through WiselyPay
  • Paid parental leave up to 16 weeks
  • Tuition discounts for KinderCare
  • Retirement and bonus plans available
  • Co-worker discounts, meal deals, and referral bonuses
  • Pet insurance program offered
  • Education assistance and learning programs
  • Safety shoe reimbursement provided
  • 24/7 telehealth visit accessibility
  • Comprehensive dental and vision plans
  • Medical and prescription plans with minimum hour requirement
  • Inclusive and fun work environment
Full Job Description
  • Job ID: 356691
  • Date posted: 21/07/2026
  • What you'll be doing day to day
    • Responsible for securing efficiency, implementing improvements, new operational processes, technologies, and ways of working throughout the operations (inbound, replenishment, outbound, services execution (if applicable) to enable an excellent customer and co-worker experience. • Responsible for securing a close cooperation and strong communication with the Integration team management team or support functions, and External Transport/Service Providers, to secure the highest goods availability and customer order fulfilment at the lowest possible cost. • Accountable to ensure that the Operations team works in compliance with the IKEA code of conduct, all functional relevant Standard Operating Procedures, internal IKEA regulations and local legislation related to health, safety, security, and the environment. • Responsible for leading, coaching, developing, and inspiring a high-performing Operations team by working closely with the Integration team, including communication, flexibility, performance culture, competence development, succession planning, and maintaining a work environment that supports equality, diversity, and inclusion, and well-being. • Responsible for the implementation of the Sustainability agenda in the assigned unit operations environment
    Together as a team
    We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!
    Apply now!
    JOB TYPE: Full time - Permanent BENEFITS ELIGIBLE: Yes RELOCATION OFFERED: No HOURS: 40 AVAILABILITY: Open weekday and weekend availability needed, earliest 4am start to latest 10pm end The pay range for this role is $79,873 - $114,618 based on Ikea relevant hears of experience At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time • WiselyPay - get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment

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