Location: NYC (Hybrid - at least 4 days onsite/week) Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (Talan is a French Company). We do not support or transfer other visa types (e.g., H-1B, OPT, etc). Position Overview We are seeking a Front Office Trade Support to provide production and application support for a suite of critical Fixed Income trading applications. This role is highly visible within the Front Office, requiring close interaction with traders, development teams, and technology support to ensure the stability, availability, and performance of trading systems. The successful candidate will thrive in a fast-paced environment, possess strong problem-solving skills, and be comfortable supporting business-critical applications. Key Responsibilities 37 Monitor the health and availability of Front Office trading applications, ensuring services are running efficiently and resolving issues promptly 37 Provide day-to-day support to traders, responding to application-related questions and troubleshooting production issues 37 Perform application releases and deployments in coordination with development teams 37 Investigate, diagnose, and escalate production incidents as needed to minimize business impact 37 Collaborate with development, infrastructure, and business stakeholders to ensure system stability and continuous improvement 37 Maintain operational procedures and support documentation 37 Collaborate with development and global support teams across New York, Montreal, London, and Paris. Supported Applications 37 Zeus - Bond pricing platform used by Fixed Income traders 37 Pegasus - Reporting platform supporting Front Office activities 37 Bond RFQ - Electronic Request-for-Quote platform enabling traders to respond to client RFQs received through Bloomberg (BBG), MarketAxess, Trumid, and Tradeweb 37 Iris - Pricing platform for CDS and CDX products 37 Tradebox - Captures executed market orders and routes them to the booking platform, Xone Preferred Qualifications 37 Experience with Bash scripting 37 Working knowledge of SQL 37 Understanding of Fixed Income products and trading workflows #LI-KC Qualifications 37 Bachelors degree in Computer Science, Engineering, Finance, Quantitative Finance, or a related field. 37 At least 3 years of experience in application support, production support, or a similar role. 37 Previous exposure to a Front Office or financial markets environment. 37 Experience supporting traders, sales teams, or business users. 37 Good knowledge of Unix/Linux and SQL. 37 Bash or shell scripting knowledge is a plus but not mandatory. 37 Knowledge of Fixed Income products, including bonds, CDS, and CDX, is preferred. 37 Understanding of pricing, risk calculations, or electronic trading workflows is a plus. 37 Strong analytical, troubleshooting, and communication skills. 37 Ability to prioritize multiple tasks and remain effective under pressure. 37 Autonomous, client-focused, proactive, and team-oriented. Company's Benefits At Talan, we invest in our employees' well-being and empower them with benefits, including: 37 4b5 Salary between USD $80,000 - US$120,000. We do not offer bonuses. 37 4b8 401(k) retirement plan with company matching 37 334 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) 37 4f4 8 paid holidays + 5 sick days + 2 personal days per year 37 493a79 Company health, dental, and vision insurance plans + FSA 37 9ba Voluntary STD and LTD 37 68d Commuter/transit benefits Additional Information