Wealthfront is currently hiring a fully remote Fraud Operations Analyst I to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and product teams.
ResponsibilitiesFraud Investigations- Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime.
- Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform.
- Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement.
- Perform thorough analyses of account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies.
- Conduct holistic account and transaction monitoring in support of Wealthfront's BSA/AML and Sanctions programs.
- Coordinate fraud investigations and recoveries with contra firms.
- Present findings of investigations to different stakeholders within the firm.
- Create, implement, and update policies and procedures to further develop Wealthfront's anti-financial crime and transaction monitoring program.
- Research fraud, identity and user behavior to contribute to rules, models and other detection systems.
- Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures.
- Assist in the identification of process improvements and automation opportunities.
Cross Functional- Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration.
- Partner with Engineering teams to implement automated solutions.
- Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud.
- Work with our support team to resolve client inquiries.
Requirements- 1-3 years of fraud investigations experience in the financial services industry.
- Strong research and investigation skills, including synthesizing large amounts of information and evaluating transaction data.
- Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
- Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment.
- Strong attention to detail and ability to produce accurate, well-documented work.
- Ability to make sound, risk-based decisions with limited information.
- Excellent written and verbal communication skills.
- Strong collaboration skills and ability to work effectively with cross-functional teams.
- Embody the qualities of being a true team player - curiosity, humility, intelligence, and openness to both positive and constructive feedback.
- Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks.
Preferred Qualifications- Experience with disputes and knowledge of Reg E.
- Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysis.
- Experience with SQL, dashboard creation, and/or other data analysis tools.
- Knowledge of FINRA, NACHA, SEC and MSRB rules and regulations.
Estimated annual salary range: $81,000 - $90,000 USD plus Equity.
Plus benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!
