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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:Responsible for development and implementation of fraud strategies, rules and analytics for a financial product. Lead, develop and manage personnel and workflow to ensure maximum efficiency and utilization of all available resources in accomplishing departmental/corporate objectives (Actions directly impact bank fraud client experience as well as reputational, compliance and operational risk.) Effectively provide leadership to Fraud teammates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not
mentioned below. Specific activities may change from time to time.
1. Plan, organize, coordinate, and lead work of team of less than six people within assigned area of responsibility to meet team, department, and enterprise goals.
2. Meet fraud loss containment objectives and provide a well-controlled business environment that meets internal compliance, audit and governance objectives as well as regulatory requirements.
3. Lead and mentor teammates to achieve their fullest potential and prepare those teammates for the next level of responsibility.
4. Direct personnel in the adherence to standardized processes and procedures, which support both division and corporate goals and objectives
5. Ensure compliance with policies and requirements for internal and external auditors for all assigned responsibilities
6. Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.
7. Serve as subject matter expert and provide guidance and oversight to peers within Fraud Solution & Services as well as other business units
8. Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree, or equivalent education and related experience
2. 5years of banking, fraud systems experience
3. Excellent analytical and problem solving skills and ability to make sound and rational decisions with limited supervision.
4. Exceptional verbal and written communication skills, ability to communicate effectively with senior leaders
5. Ability and willingness to work flexible hours, and travel on an as-needed basis
6. Prior fraud experience in the financial service industry, preferably across multiple products and channels
7. Proven leadership and team building skills
Preferred Qualifications:
1. Master’s degree in related field
2. 1+ year of management experience
3. Extensive knowledge of bank operations and back-office procedures related to transactional operations
4. Demonstrated leadership skills
5. Demonstrated analytical, planning, problem solving and risk control skills
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
