Entity:
Customers & Products
Job Family Group:
Retail Group
Job Description:
Franchise Development Manager (bp)
Job Brief
The role prospects for new franchisees in one of the assigned regions in the continental United States as assigned by the DVP, Franchising. The role also oversees the activities of the Franchise Development Directors assigned to the other sales regions in the US. Additionally, this position assists the DVP, Franchising with other projects as directed.
Duties and Responsibilities
- Demonstrate a professional, confident demeanor with a high level of character, honesty and integrity.
- Work to achieve company objectives related to safety, franchise growth, site success, quality of service and appearance of the locations.
- Determine strategic geographical fit to optimize network additions
- Prospect for franchisees by responding to inquiries, actively searching markets for candidates, or referrals from other sources (franchisees, customers, DMs, RCMs, etc.)
- Collect site details to complete the Open Market Plot Plan form
- Send completed Open Market Plot Plan form to the TA Franchising Quality Control Assistant who will use the form to create a Prospective Franchisee Plot Plan to be sent to the DVP, Franchising for initial approval
- Once initially approved, send the Suitability Questionnaire to the candidate. Ensure that all information has been received and is accurate
- Orchestrate the vetting process with TA’s Credit Department
- Visit the prospective franchise site and meet with the ownership group
- Determine site improvements required to meet TA’s standards
- Determine operational expertise to meet TA’s standards
- Prepare site data and present to TA’s REC (Real Estate Committee) for site support
- Create and submit the Executive Summary for TA CEO approval
- Send the FDD and secure the FDD receipt
- Negotiate Franchise Agreement change requests from prospective franchisees
- Send and receive completed Legal Questionnaire to the prospective franchisee
- Send the completed Legal Questionnaire to the Franchise Project Manager for review and processing
- Coordinate the DocuSign execution process with the prospective franchisee
- Discuss fuel product needs and infrastructure
- Work with TA Fuel Team to create a fuel products offer. Present offer, negotiate fuel agreements and support account setups
- Manage relationships and support franchise locations. Support large franchise partner relationships
- Negotiate requested concessions of FDD and Franchise Agreement from the potential franchisee
- Create a protected territory
- Manage the potential franchisee pipeline process of the Franchise Development Directors
- Develop and counsel Franchise Development Directors
- Provide support and insight to the Franchise Team and other TA & bp departments
- Work with TA Legal for agreement creation, updates and compliance
Qualifications
Strong focus on safety Strong analytical, quantitative, and critical thinking skills Advanced skills in Microsoft Excel and proficiency in other Microsoft programs Excellent verbal and written communication skills Able to communicate complex information simply and clearly Ability to work in a dynamic environment and prioritize work accordingly Proactively helps others and builds strong business relationships Must be able to read and understand dense legal language Strong understanding of TA’s operations and services Excellent organizational skills Able to compile and interpret data Strong persuasive skills to communicate the benefits of the TA network to franchisees and prospective franchisees Extensive travel required Adopt TA’s mission, vision, and values
Working Conditions
General office environment
Physical Requirements
This position requires extensive sitting, viewing, and utilization of computer equipment
Disclaimer
This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
Travel Requirement
Up to 50% travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}
