About the RoleValence is hiring a Technical Program Manager to sit at the intersection of our engineering org, enterprise customers, and commercial teams. This is a builder role - there is no playbook to inherit, only one to create.
We're open to two orientations for this hire. One track focuses on the commercial boundary: owning enterprise deployments from deal scoping through go-live, partnering with Sales and CS to pressure-test commitments before contracts are signed, and building the playbooks that make implementation repeatable at scale. The other focuses on internal engineering execution: owning the operating rhythm of the eng org, making delivery predictable, and giving leadership clear visibility into what's in flight across teams. If you're a strong fit for either, we want to hear from you.
What You'll Do- Own complex, cross-functional programs end-to-end - whether that's an enterprise deployment or an engineering delivery work stream - coordinating across Engineering, CS, Sales, and leadership
- Identify structural problems at team or organizational boundaries and fix them systemically, not one-off
- Build lightweight processes and playbooks where none exist; make repeatable what can be repeated
- Translate ambiguous requirements - from customers or from product - into clear, sequenced engineering work with tradeoffs surfaced early
- Run executive-facing reviews and status communications that decision-makers can actually act on
- Own visibility infrastructure (roadmaps, dashboards, dependency tracking) so nothing critical falls through the cracks
What You Bring- 5-8+ years of TPM, technical implementation, or engineering program management in enterprise B2B SaaS or AI
- Proven ability to manage at the boundary between commercial and engineering teams - you understand both worlds and can translate between them
- Strong written communication - crisp program docs, status updates, and executive summaries
- Comfort holding engineering teams accountable on scope and timeline without being an IC yourself
- Influence without authority is your primary tool - everything moves through trust and clarity, not title
- AI/ML fluency: comfortable in conversations about LLM pipelines, model deployment, and data infrastructure - you don't build it, but you can track it
Nice to have:- Background in HR tech, learning & development, or AI/coaching platforms
- Prior software engineering experience
- Experience navigating enterprise security and compliance requirements (SSO, SOC 2, GDPR)
- SQL or Python proficiency for pulling your own data when dashboards don't answer the question
What Success Looks Like in 90 Days- Programs are tracked and visible - no surprises for customers or internal teams
- Engineering has clear, scoped intake and leadership has weekly line-of-sight into what's on track vs. at risk
- First playbook drafted for your primary workstream
Compensation & Benefits- Competitive salary including base + bonuses
- Comprehensive health coverage (medical, dental, vision) from day one
- Meaningful equity in a venture-backed company at a growth inflection point
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support
LocationHybrid. NYC-based candidates will be in office 3 days per week in Union Square. Remote candidates considered.
