About the RoleThis is the first technical hire on the ground in the US for a fast-growing, Y Combinator-backed AI logistics startup. As a Forward Deployed Engineer, you'll own the full technical success of US customers - from initial deployment through ongoing support - sitting at the intersection of engineering and customer success at a critical stage of growth.
What You'll Do- Lead end-to-end technical deployments for US enterprise customers, from onboarding through go-live.
- Serve as the primary technical point of contact for customers, managing stakeholder relationships and resolving issues.
- Provide hands-on post-deployment support to ensure customer success and product adoption.
- Travel to customer sites as needed to support deployments in the field.
- Operate with an ownership mindset, navigating ambiguity and moving fast in a startup environment.
What We're Looking For- 0-3 years of hands-on experience in customer-facing deployments, field engineering, or solutions engineering.
- Strong communication and stakeholder management skills, with comfort working directly with enterprise customers.
- Demonstrated ability to own end-to-end technical deployments and post-deployment support.
- Based in Austin, TX or willing to relocate to Austin.
- Authorized to work in the United States without employer visa sponsorship.
- Comfortable operating in a fast-paced, early-stage environment with a high degree of autonomy.
Compensation & BenefitsBase salary:
$110,000 - $135,000 USD annually. Visa sponsorship is not available for this role.
LocationOn-site in
Austin, TX, United States. Some travel to customer sites is expected.
