The role

This is a Founding AE seat. You own the US sales motion end to end - and you build it as you go. There is no playbook yet; you write it. You will source and close e-commerce and Shopify merchants for our unified post-purchase and retention suite, and stand up the pipeline, process, and playbook that the next AEs will run on.

This is for a hunter who is energized by a blank page - not someone who needs a system handed to them. If you do your best work when you are given a target and trusted to figure out the rest, read on.
What you'll do
• Own the full sales cycle for e-commerce/Shopify merchants: prospecting, discovery, demo, negotiation, close.
• Build pipeline from scratch - outbound, inbound, events, and the ecosystem (agencies, 3PLs, app partners).
• Hit and beat aggressive new-revenue targets, and forecast honestly.
• Build the sales engine, not just close deals: create the playbook, process, and CRM discipline (we run on HubSpot), and turn what works into a repeatable system instead of tribal knowledge in your head.
• Partner cross-functionally with Partnerships, Customer Success, Product, and our engineering/data team to win and onboard accounts.
• Be Product's strongest signal from the market - bring field insight and merchant needs into the roadmap, and keep a tight, two-way feedback loop with Product that drives iteration.

Requirements
What we're looking for (must-haves)
• 3+ years of closing, quota-carrying sales experience in e-commerce and the Shopify ecosystem.
• Deep knowledge of Shopify and the broader e-commerce ecosystem - apps, agencies, 3PLs, and the post-purchase landscape.
• A real hunter: ambitious, self-driven, and resilient under pressure. You push deals forward and you don't fold when it gets hard.
• High-goal orientation with a strong bias to action - you set the bar high and drive toward it without being told to.
• Structured thinking and the ability to build systems - you create process, documentation, and repeatable motions where none exist today.
• A documented track record of quota attainment and deals you personally sourced and closed.
• Bachelor's degree or equivalent practical experience.
Nice to have (a plus)
• Experience in post-purchase, retention, shipping, or logistics (carriers, 3PLs, fulfillment) - directly relevant to what we sell.
Why this seat is different
• True 0-to-1 ownership. You build the US sales function - you don't inherit one.
• Direct access to C-level leadership. You'll work with and report directly to senior executives - your wins define the playbook and the team that comes after you.
• Outsized impact and upside. [Competitive base + uncapped commission; equity - confirm]

Benefits

Starting Pay: 80-120K + Commission, depends on experiences, open to negotiation

401(k)

PTO

Paid Holidays

Insurance