Role overviewGovWell is hiring
Forward Deployed Software Engineers to sit inside our most complex enterprise deals - the ones where a county's 20-year-old permitting system, a workflow no vendor has handled before, or a migration off legacy systems is standing between a signed contract and a working deployment.
This role exists because our biggest municipalities don't fit a template. You'll go on-site, diagnose what's actually blocking the launch, build the targeted fix when one is needed, and then decide what part of that fix should become a permanent, reusable piece of the platform rather than a one-off. Get this right and you turn a complex deal into a referenceable customer. Get it wrong and you either miss the deal or bury the core product in bespoke debt.
This is a hands-on, high-ownership engineering role based in NYC (3+ days per week in office), with travel as needed for key customers.
What you'll do- Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches - including migrations off legacy systems
- Partner with Sales and Deployment on late-stage deals, providing technical feasibility judgment and credibility with senior municipal stakeholders.
- Travel to complex or high-value municipalities to understand constraints firsthand and accelerate execution.
- Build targeted code or configuration when necessary - but treat every bespoke fix as a candidate for productization, not a permanent one-off.
- Translate recurring enterprise requirements into scalable abstractions, and escalate the durable ones back to core teams to shape roadmap decisions.
- Know when to build, when to configure, and when to push back - your judgment directly protects the core platform from fragmenting under enterprise pressure.
Who you are- 5+ years of experience as a full-stack or forward deployed engineer in a production SaaS environment.
- Strong product judgment with a track record of deciding when to build, abstract, configure, or push back.
- Experience working on customer-facing deployments, integrations, or migration-heavy environments.
- Effective communicator with executive-facing credibility - you can hold your own in a room with a municipal CIO or department head.
- Comfortable operating under ambiguity and owning high-impact, revenue-sensitive problems.
- Strong coding ability in TypeScript/Node or similar.
- Startup-oriented operator who moves quickly without over-engineering.
- You align closely with our Core Values.
Our tech stack- React
- TypeScript
- Node.js
- GraphQL
- PostgreSQL
- RedwoodJS
- AWS
- OpenAI API
Compensation and benefitsCompensation within the posted salary band will be commensurate with experience. All offers will include:
- Competitive base salary.
- Equity / stock options.
- Medical, dental, and vision insurance.
- 401(k) program.
- Flexible PTO.
→ Click here to meet the engineering teamBelow: a picture of the entire GovWell team celebrating our Series A with a boat cruise on the Hudson!
