TeleTech

Forward Deployed Engineer

TeleTech$77K — $176K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience with DevOps infrastructure in cloud environments (AWS, Azure, GCP) and on-premises
  • 4+ years of experience with container technologies (Docker, orchestration) and Infrastructure-as-Code
  • 3+ years working with DevOps automation platforms (GitLab, Jenkins, etc.)
  • Experience integrating tools and maintaining CI/CD workflows
  • Background in UNIX or Linux system troubleshooting
  • Experience in customer-facing engineering roles
  • Knowledge of Python, Bash scripting, and cybersecurity basics
  • Ability to travel up to 20% of the time
  • Eligibility to obtain a Secret clearance
  • Bachelor's degree in CS/Engineering or equivalent experience

Responsibilities

  • Deploy and configure enterprise defense systems against AI threats
  • Work directly with customers to understand technical environments
  • Implement containerized components and integration with security tools
  • Troubleshoot and validate deployment performance
  • Translate customer feedback into product improvements
  • Develop and maintain CI/CD workflows and automation tools

Benefits

  • Health, life, disability, and financial benefits
  • Tuition assistance and professional development opportunities
  • Paid leave and work-life balance programs
  • Recognition awards for exceptional performance
  • Comprehensive benefits for eligible part-time and full-time employees
Full Job Description
Forward Deployed Engineer
The Opportunity:

Our Forward Deployed Engineers will deploy and configure an enterprise defense against AI attackers with precise alerts of agentic threats and extreme denial of AI capabilities. This role will work directly with customers to understand their technical environments, implement containerized components and playbooks, and integrate with existing security tools. The engineer will also troubleshoot deployments, validate system performance, and help translate customer feedback into product and operational improvements.

Join us. The world can't wait.

You Have:
  • 4+ years of experience designing, deploying, and troubleshooting DevOps infrastructure across cloud service providers such as AWS, Azure, GCP, and on-premises environments
  • 4+ years of experience with container technologies such as Docker, container orchestration, virtual machines, and Infrastructure-as-Code (IaC) environments
  • 3+ years of experience with DevOps and automation platforms such as GitLab, GitHub, Jenkins, ArgoCD, or Flux
  • Experience with data routing and integrating new tools into existing technical environments, and designing, implementing, and maintaining CI/CD workflows and DevOps automation platforms
  • Experience with network and system troubleshooting across UNIX or Linux environments
  • Experience in front-facing or forward-deployed engineering roles
  • Knowledge of Python, SDLC, Bash scripting, and basic cybersecurity concepts
  • Ability to travel up to 20% of the time
  • Ability to obtain a Secret clearance
  • Bachelor's degree in a CS or Engineering field and 2+ years of experience in software engineering, or 6+ years of experience in software engineering in lieu of a degree


Nice If You Have:
  • Experience developing enterprise cloud-native solutions involving Kubernetes, Docker, AWS, Jenkins, or Azure
  • Experience creating and improving continuous automation across multiple technical stacks
  • Experience creating and improving continuous deployment tools built on Kubernetes
  • Experience triaging and resolving issues related to both open-source and commercial tools in public cloud environments
  • Knowledge of scripting languages such as Python and Linux Shell Script
  • TS/SCI clearance
  • Master's degree


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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