Forward Deployed Engineer

SuperDial

$125K — $160K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of backend engineering experience with strong Python skills
  • Experience in building and scaling APIs and services
  • Proven track record of translating user feedback into product enhancements
  • Familiarity with modern infrastructure tools like Docker and cloud platforms
  • Knowledge of databases, ideally PostgreSQL, and async programming
  • Bonus: background in AI, LLMs, or healthcare technology
  • Bonus: prior experience in a startup environment

Responsibilities

  • Design and implement backend services and APIs with Python (FastAPI or similar)
  • Engage directly with customers to understand their needs and gather valuable feedback
  • Integrate LLMs and AI agents into operational workflows
  • Make system design decisions that emphasize performance, reliability, and scalability
  • Lead technical projects from architecture through to deployment
  • Collaborate across teams including Product, AI, and Operations
  • Mentor junior developers and help establish engineering best practices

Benefits

  • High ownership of projects leading to tangible impact on customers
  • Opportunities to work closely with users and iterate quickly on solutions
  • Join a mission-driven team focused on solving significant challenges in US healthcare
  • Receive competitive compensation, early equity, and comprehensive benefits
Full Job Description
We're looking for a Forward Deployed Engineer with strong Python experience and a product mindset. You'll work closely with our customers to design and build the core infrastructure that powers our AI-first RCM platform. You'll have a front-row seat to user feedback and help shape not just the tech, but the product itself.

About the Role:
  • Design and implement backend services and APIs using Python (FastAPI or similar)
  • Work directly with customers to understand needs, gather feedback, and build solutions
  • Integrate LLMs and AI agents into operational workflows
  • Own system design decisions related to performance, reliability, and scale
  • Lead technical projects from architecture through deployment
  • Collaborate cross-functionally with Product, AI, and Ops teams
  • Help shape engineering best practices, mentoring junior developers as we grow

About You:
  • 3+ years of backend engineering experience, with deep Python expertise
  • Strong background in building and scaling APIs, services, and distributed systems
  • Proven ability to work closely with end users and translate feedback into product improvements
  • Experience with modern infrastructure (Docker, cloud platforms, CI/CD)
  • Familiarity with databases (PostgreSQL preferred) and async programming
  • Bonus: experience in AI, LLMs, or healthcare tech (especially RCM)
  • Bonus: startup or 01 experience

Why Join SuperDial
  • High ownership: your work will directly impact our customers and business
  • Deep customer connection: work closely with real users to ship fast and iterate
  • Mission-driven team: solving real, painful problems in US healthcare
  • Competitive compensation, early equity, and full benefits

The base salary for this role ranges from $125,000 to 160,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we're always open to exceptional talent.

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