Forward Deployed Engineer

Special

$150K — $300K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience shipping production software
  • Strong focus on user experience and software reliability
  • Ability to thrive in fast-paced and ambiguous environments
  • Willingness to engage directly with users in the field
  • Interest in real-world applications across various industries
  • Proficient with modern engineering and AI tools
  • Excellent communication skills across technical and non-technical teams

Responsibilities

  • Deploy and configure SpecialOS at newly acquired companies
  • Gain an in-depth understanding of user operations and needs
  • Build integrations and automations connecting SpecialOS to legacy systems
  • Automate manual operational processes into software solutions
  • Rapidly prototype using both traditional and AI-driven engineering methods
  • Collaborate with founders and operators to deliver production-quality systems
  • Incorporate deployment lessons back into product development for efficiency

Benefits

  • Comprehensive medical, vision, and dental coverage
  • Access to a 401(k) plan with employer contributions
  • Meaningful equity in the company
  • Short and long-term disability insurance
  • Life insurance coverage
  • Additional unspecified benefits
Full Job Description
About The Role

When Special acquires a business, you're the one who goes in, learns how it runs, and turns SpecialOS into the system that runs it. This is not a single-vertical role - you'll deploy across every company we own and every vertical we enter.

One week you're in the field watching operators do a job by hand. The next you're shipping the software that does it for them. You'll own integrations into the messy, legacy systems these businesses depend on - billing, payroll, scheduling, ERPs, EHRs - and you'll write the code that connects them to SpecialOS and makes the work more efficient.

Responsibilities
  • Deploy and configure SpecialOS at newly acquired companies, from first day in the field to production
  • Deeply understand the owners who use our OS every day, including time on-site at our companies
  • Build integrations, pipelines, and automations that connect SpecialOS to the systems our businesses already run on
  • Turn manual, repetitive operational processes into reliable software
  • Rapidly prototype and ship using both traditional and AI-assisted engineering tools
  • Partner closely with founders, operators, and the core engineering team to ship polished, production-quality systems
  • Carry lessons from each deployment back into the core product so the next one is faster


Basic Qualifications
  • Have shipped meaningful production software
  • Care deeply about craft, reliability, and the experience of the people using what you build
  • Are comfortable working in fast-moving, ambiguous environments where the org and the product are both being built in real time
  • Enjoy spending time in the field, on-site with operators, away from a desk
  • Are interested in real-world industries - healthcare, services, the physical economy - not just consumer software
  • Expertise with modern engineering and AI-native tools
  • Communicate clearly and collaborate well across disciplines, including with non-technical operators


Preferred Skills and Experience
  • Full-stack ability - comfortable across backend, data, and front-end
  • Strong track record building integrations and working with messy, real-world data and legacy systems
  • Experience translating requirements from non-technical users into shipped software
  • Experience working closely with founders and operators in early-stage or deployed environments
  • Comfort owning a problem from ambiguous first contact through production


Location

In-person in NYC.

Compensation and Benefits

$150,000-$300,000 USD

Base salary is one part of our total rewards package at Special, which also includes meaningful equity, comprehensive medical, vision, and dental coverage, access to a 401(k), short and long-term disability insurance, life insurance, and additional benefits.

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