Forward Deployed Engineer

Retell AI

$150K — $260K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Recent graduate with a strong technical background
  • Completed one or more software engineering or similar internships
  • Proficient in Python, JavaScript, or related programming languages
  • Strong interest in startups and fast-paced environments
  • Comfortable with ambiguity and taking ownership

Responsibilities

  • Build and launch voice AI solutions for enterprise customers
  • Write production code in Python, JavaScript, or similar languages
  • Develop integrations with CRMs, ERPs, and other systems
  • Engage directly with customers to assess needs and solve technical problems
  • Collaborate with sales on demos and technical discussions
  • Master Retell’s platform for voice AI agents
  • Transform customer feedback into product and engineering enhancements

Benefits

  • 100% coverage for medical, dental, and vision insurance
  • $70/day DoorDash credit for meals and snacks
  • $200/month wellness reimbursement
  • $300/month commuter reimbursement
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement
Full Job Description
ABOUT THE ROLE

We're looking for new grad builders who want to get their hands dirty and work directly with customers.

As a Forward Deployed Engineer, you'll work closely with enterprise clients to build and launch voice AI solutions. You'll spend roughly 50% of your time building and 50% working directly with customers, helping understand their needs, solve problems, and get projects into production.

This is a great fit for someone who has completed technical internships, has a strong interest in startups, and genuinely enjoys working with people and customers.

WHAT YOU'LL DO
  • Build and launch voice AI solutions for enterprise customers.
  • Write production code in Python, JavaScript, or similar languages.
  • Build integrations with CRMs, ERPs, scheduling tools, and other systems.
  • Work directly with customers to understand their needs and solve technical problems.
  • Partner with sales on demos, prototypes, and technical discussions.
  • Learn Retell's platform and become an expert in building voice AI agents.
  • Turn customer feedback into product and engineering improvements.
YOU MIGHT THRIVE IF
  • You're a recent graduate with a strong technical background.
  • You've completed one or more software engineering, technical, or similar internships.
  • You like building things and figuring things out on your own.
  • You have a strong interest in startups and want to work in a fast-moving environment.
  • You enjoy working directly with customers and explaining technical concepts.
  • You're comfortable with ambiguity and taking ownership.
  • You can code in Python, JavaScript, or a similar language.
  • You're excited about AI and want to learn how to build real-world AI systems.
JOB DETAILS
  • Cash: $150k - $260k
  • Equity: Equity Provided
  • Location: Redwood City, CA, US (Relocation Provided)
  • US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.
OTHER BENEFITS
  • 100% coverage for medical, dental, and vision insurance
  • $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
  • $200/month wellness reimbursement
  • $300/month commuter reimbursement
  • $75/month phone bill reimbursement
  • $50/month internet reimbursement
COMPENSATION PHILOSOPHY
  • Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.
  • Top 1% Talent: Above-market pay to attract exceptional builders.
  • High Ownership: Small teams, significant responsibility, and meaningful equity.
  • Performance-Based: Offers tied to interview performance, not experience or past salaries.
INTERVIEW PROCESS
  • Online Assessment
  • Recruiter Intro Call (15 min): Learn about us and share your background.
  • Technical Phone Interview (45min): Live practical coding
  • Technical Phone Interview (45 min): Customer facing systems design
  • Onsite/Virtual Interviews (2-3 hrs): Three rounds focused on communication, architecture, and problem-solving.

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