Forward Deployed Engineer, Agent Studio

Nooks

$130K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of engineering experience, ideally as a technical founder or in forward-deployed roles.
  • Production experience with AI agents and shipping user-responsive improvements.
  • Strong opinions on feature prioritization between platform insights and customer modifiers.
  • High level of agency and comfort with ambiguous responsibilities.
  • Excellent communication skills for cross-functional collaboration and reporting.
  • San Francisco-based and willing to work in-office 3+ days a week.

Responsibilities

  • Own deployment outcomes to directly impact customer revenue within trial periods.
  • Build AI agents for various sales tasks including strategy, prospecting, and follow-ups.
  • Automate complex tasks for SDRs that improve over time and prove their efficacy.
  • Engage directly with customers, integrating into their teams and workflows.
  • Iterate on agent functionality based on direct user feedback and deployment results.

Benefits

  • Join a high-caliber team of seasoned engineers and former founders.
  • Gain GM-level ownership of a new product line, building entrepreneurial skills.
  • Receive top-of-market compensation.
Full Job Description
About the Role

Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. Agent Studio is our bet to enable this: AI that does 90% of the non-calling, non-creative work an SDR team does today fully autonomously. We're piloting with a small set of design partners. As a Forward Deployed Engineer, you'll implement those agents with customers and iterate until they see impact on their bottom line.

What you'll do
  • Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.
  • Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.
  • Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.
  • Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.
You might be a strong fit if:
  • 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar.
  • Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week.
  • Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers.
  • High agency. Comfortable owning an outcome without a clear playbook.
  • Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership.
  • Based in San Francisco, excited to be in-office 3+ days per week.
At Nooks You'll Enjoy
  • A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
  • A founder seat in shape. GM-level ownership of a 0-to-1 product line. The skills you build here are the ones you need to start a company next.
  • Top-of-market compensation.


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