Rush Enterprises, Inc

Foreman Mobile Service

Rush Enterprises, Inc$80K — $90K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required.
  • 2-4 years of related experience or training, or equivalent combination of education and experience.
  • Valid driver license with an acceptable driving record.
  • Experience in team management or leadership is advantageous.

Responsibilities

  • Dispatch repair work and assign technicians based on their skills to ensure quality repairs.
  • Monitor the progress of all active repair orders throughout the day.
  • Verify technicians' clock-in accuracy and track flat rate repair hours for billing purposes.
  • Review repair comments from technicians and ensure appropriateness for each job.
  • Maintain and update Service Link according to company policies while communicating necessary updates.
  • Provide technical support to technicians as needed during service jobs.
  • Prepare accurate written cost estimates for repairs, barring specific direction otherwise.
  • Conduct quality checks and road tests on completed jobs to ensure service quality.

Benefits

  • Exceptional healthcare benefits package.
  • Robust 401(k) plan with company matching.
  • Employee stock purchase program for long-term financial security.
  • Performance-based incentives for employees.
  • Opportunities for professional growth through ongoing training and development.
  • Company culture that values excellence, positive attitude, and integrity.
Full Job Description
The Foreman of Mobile Service Technicians is responsible for ensuring qualified technicians perform repairs correctly, on time, and on budget. Also responsible for ensuring the service department maintains a consistently high level of customer satisfaction.

Responsibilities:
  • Dispatch repair work; assign technicians to mechanical segments that match their skill level to ensure quality. Ensure repairs are assigned in an equal and fair manner.
  • Check progress of all work in process and each repair order throughout the day.
  • Ensure technicians are clocked on jobs correctly throughout work day and to flat rate repair operations as they are completed throughout the day (notate the correct flat rate hours to bill on each repair order operation).
  • Review technician repair comments and verify completed and appropriate for work performed on each operation.
  • Keep Service Link updated according to Company policies and standards. Communicate updates to service advisor/communicator via comments in Service Link.
  • Provide technical support for technicians when necessary.
  • Provide a complete and accurate written cost work estimate for every repair, unless directed otherwise.
  • Ensure quality checks are performed on completed jobs and ensure road tests are performed as appropriate to quality-check service work.
  • Ensure parts, materials, and other supplies are charged correctly; verify parts department personnel have reviewed and approved.


Basic Qualifications:
  • High school diploma or general education degree (GED).
  • Two to four years' related experience and/or training; or equivalent combination of education and experience.
  • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier.

Benefits:
  • We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $80,000.00/Yr.
Maximum Pay Rate

USD $90,000.00/Yr.

About Rush Enterprises, Inc

Rush Enterprises, Inc. is a retailer of commercial vehicles and related services. The company operates a network of commercial vehicle dealerships under the Rush Truck Centers name. The company's Rush Truck Centers are located in the United States, and offer a range of services, including retail sales of new and used commercial vehicles, aftermarket parts sales, service and repair facilities, financing, leasing and rental, and insurance products.
Learn more about Rush Enterprises, Inc
Size
7,166 employees
Market Cap
$2.8 billion
Industry
Net Income
$114.8 million
Founded
1965
5 Year Trend
+4%
Revenue
$4.7 billion
NASDAQ

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