TeleTech

Food Service Lead

TeleTech • $86K — $198K *
Rome, NY 13440In-Person
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in the food service industry
  • 2+ years of food service management experience
  • Familiarity with cost control, budgeting, and production scheduling
  • Experience with U.S. and Local National contractors in challenging environments
  • Knowledge of U.S. and DoD Air Force food and health regulations
  • Ability to work independently and engage with stakeholders effectively
  • Secret clearance required
  • HS diploma or GED, and SERVSAFE certification or equivalent

Responsibilities

  • Manage daily operations of dining facilities
  • Plan and develop healthy menus featuring all food groups
  • Oversee inventory and ordering from vendors
  • Provide training and support to food service personnel
  • Communicate with base staff and track food service needs
  • Offer recommendations for program improvements
  • Develop innovative solutions to operational challenges

Benefits

  • Opportunities for travel to diverse locations
  • Engagement with a multicultural team
  • Focus on professional development and training
  • Participation in a people-first work culture
  • Flexibility in remote and hybrid work arrangements
Full Job Description
Food Service Lead The Opportunity: Maintain responsibility for managing day-to-day dining facility operations, inclusive of meal planning, performing inventories, and ordering food from various vendors to ensure 100% safe and healthy food preparation and delivery for staff members. Develop daily healthy items menu for each meal featuring the five food groups. Oversee local national and sub-contractors, provide training and assistance to mess personnel. Facilitate daily interactions with base staff, create status updates, track food service requirements, and make experience-based recommendations for improvement to program leadership. Develop innovative solutions to complex problems. You Have: • 5+ years of experience in the food service industry • 2+ years of experience in food service management • Experience in front-line or technical food service, cost control and budgets, and schedule production • Experience working with a broad team of U.S. and Local National contractors, suppliers, and subcontractors in an austere environment, including quality control measures and safety standards • Knowledge of U.S. and DoD Air Force food and health regulations such as AFMAN 48-147_IP, AFMAN 34-240, TB MED 577, or Tri-Service Food Code • Ability to work independently and interact effectively with all food service stakeholders • Ability to travel up to 90% of the time to austere locations in South Asia, including deployments of up to 6 months • Secret clearance • HS diploma or GED • SERVSAFE certification or completion of a cook apprenticeship program such as ACFEF Apprenticeship program Nice If You Have: • 2+ years of experience with OCONUS project management • Experience with the integration of multicultural environments and regulations through teamwork and social interactions • Ability to de-conflict and manage competing requirements • Ability to develop daily healthy items menu for each meal featuring the five food groups • Ability to gather, consolidate, and organize strategic requirements • Ability to communicate clearly and effectively to all stakeholders ranging from contractors to client senior management • Bachelor's degree • ServSafe Allergen Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. • Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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