10+ years in food production/packaging and quality management
5+ years in a management or leadership role
Strong regulatory experience for Canada and U.S including international export
Solid knowledge of BRC, HACCP, GMP, and food safety requirements
Responsibilities
Develop Food Safety and Quality programs aligned with regulatory standards
Oversee departmental food and personal safety requirements
Coach and support team development
Manage QA budget with direct managerial support
Establish quality program strategies and KPIs
Analyze product defects and suggest quality improvements
Monitor FSQA program implementation and maintain quality documentation
Benefits
Onsite work location in Milton, ON
Permanent, full-time position
Opportunities for professional development and coaching
Collaborative team environment with cross-functional coordination
Involvement in continuous improvement and quality culture initiatives
Full Job Description
Job Type: Permanent, Full-time
Annual Salary: $95,000 - $115,000
Work Location: Onsite (Milton, ON)
What You'll Be Doing:
Develop Food Safety and Quality programs complying with BRC, customer and regulatory requirements
Full accountability of food and personal safety requirements for department
Empower, coach, support and develop employees
Manage QA Budget with support from direct manager
Planning
Establish the long-range strategies, objectives and KPI's for the quality program to meet company goals
Review product defects, analyze trending data and recommend modifications in products or quality standards to correct any deviations and ensure quality compliance
Develop work instructions, continuity plans, and training matrices for optimal performance and create execution plan
Execution
Monitor implementation of polices and programs for FSQA programs
Direct and coordinate quality specifications and standards for raw materials, processes and finish products for both new and existing products
Manage quality control plans, inspection and testing, process control procedures to ensure raw material and finish products meet safety and quality regulatory and customer specifications/standards. This includes regulatory requirements for the U.S and international
Ensure all BOP's and internal quality documentation is maintained and accurate
Ensure company/customer quality databases are accurate and updated on time
Implement a robust auditing program to ensure programs are robust and deviations/non-conformances are handled effectively
Ensure maintenance of the BRC program including revisions to maintain yearly goals
Consistently execute action plans which meet the departmental strategy and goals
Teamwork
Work with cross functional teams (maintenance, operations, sanitation, shipping/warehousing) to eliminate personal food & safety issues & gain alignment
Communication
Ensure customer complaints and quality problems are dealt with in a timely matter
Develop and execute an effective communication strategy to ensure employees, temporary workers, contractors and visitors are kept appropriately informed
Prepare periodic reports to top management, as necessary
Coach and provide appropriate feedback on an ongoing basis to encourage correct departmental and operational behaviors, while disciplining, as necessary
Leadership
Ensure the food safety & quality control procedures/policies are coordinated and understood throughout the organization, continuously improving Food Safety Culture
Ensure a strong compliance program and the hold and release/recall programs meet regulatory and company requirements and minimize risk
Main lead for BRC, regulatory, customer audits and feedback for quality continuously targeting an AA score
Create an environment for employee ownership and engagement using a collaborative approach
Create positive morale amongst the employees to achieve a high gallop score
Conduct 1:1's at least monthly and annual performance reviews for all staff
Motivate staff to ensure the customer (both internal and external) remain prominent while executing strategies using Chudleigh Traits
Delegate effectively and appropriately to expand staff skill while achieving departmental goals
Lead by example, coach for success
Keep abreast of new developments (legislative and compliance) quality
What We're Looking For:
College/University degree preferably BSC in Engineering or Food Science.
Minimum of 10 years of food production/packaging and quality management experience (ideally frozen bakery).
Minimum of 5 years management/leadership experience.
Strong regulatory experience for both Canada and U.S International export experience idea.
Strong BRC (or similar GFSI) Knowledge and Experience required. Strong knowledge of HACCP, GMP, OHSA, regulatory requirements for labeling and nutrition and food safety risk assessments.
Bonus Points If You Have:
Dessert Manufacturing Facility or Bakery experience.
Familiarity with Lean tools and methods (e.g., value stream mapping, visual management, root cause problem-solving).
Strong knowledge of WHMIS, Chemical Handling, HACCP, GMP, OHSA and regulatory requirements.
