UCLA Health

Float Practice Manager - Ambulatory Float Team

UCLA Health$64K — $137K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in healthcare management or supervisory roles
  • Strong leadership skills with proven team management ability
  • Excellent communication skills for diverse audiences
  • Experience in conflict resolution and staff motivation
  • Knowledge of compliance regulations and operational standards in medical practices
  • Ability to handle sensitive personnel issues with discretion

Responsibilities

  • Supervise and assign tasks to clinical front and back office staff
  • Ensure adherence to patient protocols, policies, and procedures
  • Facilitate teamwork and constructive conflict resolution among staff
  • Set departmental goals and manage priorities effectively
  • Recruit and train qualified medical office staff
  • Act as a liaison for personnel matters up to grievance level
  • Support initiatives aimed at enhancing clinic quality and patient access

Benefits

  • Opportunity to work in various ambulatory sites for diverse experience
  • Access to professional development and training initiatives
  • Involvement in strategic projects and clinical re-designs
  • Supportive work environment promoting teamwork and growth
  • Potential for leadership roles in newly established medical practices
Full Job Description
Under the supervision of the Director of Ambulatory Services, you will serve as the Float Practice Manager providing oversight and support to various Ambulatory Sites. You will provide supervision to clinical FTE's within various Departments and Specialties. Oversee Projects as needed, provide bridge support during clinical re-designs, and provide Managerial support for newly established Ambulatory Sites. You will establish and maintain effective relationships and communicate effectively with faculty, staff, administrators, students, and the public in a variety of complex, sometimes sensitive issues. Supervise the medical front and back office staff and coordinate clinical services. Provide daily administrative and operational oversight and physical space management. • Supervise the Front and back office staff by assigning work appropriately and ensuring all patient protocols, policies and procedures are being followed. Handle daily office Operations • Assure adequate coverage during staff absences to guarantee minimal disruption of patient service activities. • Encourage cooperation, teamwork and facilitate constructive conflict resolution. • Motivate staff and establish departmental goals. Plan, prioritize and use effective time management. • Recruit, train and maintain a qualified medical front and back office staff to meet the needs of the medical practice. • With the Director represent the practice in any personnel matters that reach the grievance level. • Serve as back-up in the absence of the Ambulatory MSO • Assure adequate coverage during staff absences to guarantee minimal disruption of reception/patient services activities. • Make recommendations to the Manager, Director Ambulatory Operations regarding staff merit increases and special awards, considering formal evaluation procedures and financial implications. • Maintain compliance with Department and University policies and procedures for staff personnel concerns and regulatory compliance adherence. Perform daily rounding and maintain records. • Supporting initiatives to increase the quality of care in the clinic as well as patient access to care. • Provide real-time coaching and feedback to staff. Provide an extra layer of support for all team members Salary range: 64,800-137,600 Annual

About UCLA Health

UCLA Health is a world-renowned academic medical center located in Los Angeles, California. It comprises four hospitals, including Ronald Reagan UCLA Medical Center, and more than 200 primary and specialty care clinics. UCLA Health is affiliated with the David Geffen School of Medicine at UCLA and is consistently ranked among the top hospitals in the United States. The health system employs over 20,000 people and serves as a major center for patient care, medical education, and research.
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