Marriott International

FLEX Release & Activation Manager - Loyalty Transformation

Marriott International$100K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in release, environment, or cutover management within large-scale programs.
  • Proven ability to manage multi-wave activations across enterprise ecosystems.
  • Experience with hybrid delivery models.
  • Adept at coordinating multiple vendors and technical teams.
  • Strong stakeholder management, communication, and reporting skills.

Responsibilities

  • Develop and maintain the release and activation schedule.
  • Partner with leads to plan phased activations across various systems.
  • Coordinate with environment management teams for testing and staging.
  • Align CI/CD pipelines with release milestones in collaboration with DevSecOps.
  • Validate release package integrity by overseeing deployments and version control.
  • Plan and execute activation rehearsals and rollback simulations.
  • Track and report release readiness status and issues using governance tools.

Benefits

  • Hybrid work environment flexibility for candidates near Bethesda, MD.
  • Opportunities to engage in a high-impact transformation program
  • Collaboration with cross-functional teams and senior leadership.
  • Professional growth in a complex enterprise release management environment.
Full Job Description
Job Description

This is a temporary position.

Role Summary

The Release & Activation Manager will be responsible for end-to-end planning, coordination, and execution of phased releases for a multi-year Loyalty Transformation Program. This initiative includes re-platforming legacy systems, integrating Salesforce and cloud-based microservices, and coordinating multiple dependent programs.

This is not a "big bang" implementation - the role requires a practitioner experienced in multi-phase activations, progressive cutovers, and environment coordination across complex enterprise landscapes. The manager will work closely with Product, Engineering, DevSecOps, QA, and Business Readiness teams to ensure each release event is executed safely, predictably, and with minimal disruption.

Key Responsibilities
  • Develop and maintain the end-to-end release and activation schedule, including all cutover, migration, and readiness activities.
  • Partner with program and technology leads to plan phased activations across systems such as Salesforce, Channels, and downstream systems.
  • Coordinate with enterprise environment management teams to schedule test and staging environments, ensuring data synchronization, interface validation, and deployment windows are clearly defined.
  • Work with DevSecOps and Infrastructure teams to align CI/CD pipelines (e.g., GitHub Actions, Harness) with release milestones.
  • Ensure release package integrity by validating build deployments, configuration management, and version control across environments (DEV, INT, UAT, PERF, STAGE, PROD).
  • Plan and execute activation rehearsals, rollback simulations, and contingency plans.
  • Define and enforce go/no-go governance, cutover checklists, and sign-off protocols.
  • Track and report release readiness status, risk assessments, and issue resolutions through appropriate governance tools (e.g., JIRA, Confluence, program dashboards).
  • Partner with other in-flight transformation programs to align dependencies, avoid environment contention, and coordinate shared integration testing.
  • Collaborate with QA Leads on test entry/exit criteria, regression timelines, and data refresh schedules.
  • Facilitate strong communication across cross-functional stakeholders - including Program Management, Architecture, Business Readiness, and Operations.


Technical Competencies
  • Strong understanding of cloud deployment lifecycles and environment governance.
  • Familiarity with Salesforce release management, sandbox management, and metadata deployment practices.
  • Working knowledge of APIs, microservices, event streaming, and messaging integrations (e.g., Kafka/Confluent).
  • Experience managing data migration waves, including sequencing, validation, and back-out procedures.
  • Understanding of CI/CD tooling, release automation, and artifact management.
  • Exposure to infrastructure-as-code (IaC) tools considered an asset.
  • Competent in interpreting deployment logs and collaborating with DevSecOps to troubleshoot deployment or configuration failures.


Qualifications
  • 8+ years of experience in release, environment, or cutover management within large-scale transformation programs.
  • Proven success managing multi-wave activations across enterprise ecosystems.
  • Experience operating in a hybrid delivery model.
  • Adept at coordinating multiple vendors and technical teams.
  • Excellent stakeholder management, communication, and executive reporting skills.
  • Vendor partnership experience in outsourced or distributed delivery environments.


Engagement Expectations
  • Weekly cadence of release readiness meetings and cross-program synchronization forums.
  • Expected availability during critical cutover weekends or overnight activation windows.


Success Measures
  • Predictable, low-risk release events with zero major incidents.
  • Synchronized testing and environment usage across interdependent programs.
  • Improved release traceability and reporting across workstreams.
  • Positive feedback from program leadership on organization, communication, and coordination quality.


Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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