Base Pay Range:$71,196-$88,842
Targeted Annual Commission:$15,000
As a Fixed Operations Consultant, your essential job functions will include the following:Operational Management- Collaborate with Account Management and other Operational roles on diagnosis, analysis, and action plans to improve dealership performance.
- Create implementation plans, present findings and work with dealership management to gain support, change behavior and drive results.
- Quickly build relationships at all levels of the dealership in order to implement change.
- Develop and improve operational solutions to support the team in collaboration with Regional Operational Managers and the extended team.
- Communicate analyses and strategic plans based on diagnosis and findings - deliver to the Account Management and other Operational roles the dealership actions, challenges and opportunities.
- Participate in regional meetings.
- Leverage Carline Specialists and other centralized resources, as needed.
- Effectively implement Dealer Tire solutions that match the needs of the dealership and maximize their opportunity.
- Manage all activity tracking and account information in Salesforce.
- Communicate to management as needed on dealership activity challenges.
- Submit timely update reports, itineraries, and expense reports to management as required.
Operational Execution- Complete service lane assessments at the dealership.
- Complete all activities required to effectively analyze and diagnose dealership gaps and drivers (e.g., inventory diagnostics, inspection process, and selling strategies, etc.).
- Understand and interpret dealer data in order to identify opportunities and determine action.
- Develop product screen recommendation and determine implementation strategy to meet business objectives.
- Work with dealership to establish retail pricing strategies to meet business objectives.
- Understand Dealer compensation plans and effect on offering and selling of tires and MC products.
- Create & execute customized coaching solutions to improve dealership personnel performance across all areas.
- Assist personnel with tools (DRSG) and capability to present tire and maintenance options to customers and sell conclusively on the drive - utilizing and explaining program value added items.
- Assess competitive market and conduct mystery shops to provide an understanding of the competitive landscape - leverage gaps to improve performance.
- Demonstrate the value of a successful inspection process (including Op Codes, RO) and assist dealers in achieving success.
- Perform the role of service advisor in support of increasing service lane sales - partner with advisors to help develop their sales skills.
Other Duties as AssignedPosition Requirements- Bachelor's degree required, preferably in Business, Sales, Marketing, Management or related field, or equivalent work experience in lieu of degree
- Minimum 5 years of experience in dealership or automotive service operations
- Project management experience preferred
- Excellent communication and facilitation skills, and attention to detail
- Ability to work in a faced paced environment
- Proficiency at intermediate level with all Microsoft Office products required
- Meet the requirements of Dealer Tire's Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Competencies Required- Communication
- Critical Thinking
- Developing Program Champions
- Diagnostic Skills
- Driving Change
- Industry/Product Knowledge
- Initiative
- Influence
- Operational Excellence
- Trusted Advisor
Physical Requirements- Standing for long periods of time
- Frequent bending, crouching, and twisting
- Lifting at least 35 pounds
- Travel required - approximately 80%
Drug Policy- Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.
- There will be random drug testing. Please refer to the employee handbook for further details.
Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
