Financial Aid Counselor/Program Coordinator (Student Services Professional III)

Job no: 560618
Work type: Staff
Location: Chico
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Job/Department Summary:

Working independently under general direction of the Assistant Director, the Financial Aid Counselor/Program Coordinator (Student Service Professional III) performs complex Student Services professional work characterized by independent student advisement and guidance in individual and group settings. Using an integrated student services model, the incumbent independently counsels and advises a widely diverse population on complex federal, state, and institutional financial and student-related matters.

This level is further characterized by assignments requiring the application of a high degree of judgment, or persuasiveness, imagination, and professional skills and knowledge in a specified program or service area, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program. This level requires considerable administrative planning to develop creative solutions that integrate approaches across organizational lines. At this level, there is also the responsibility for recognizing specific program needs and for developing approaches for possible implementation to meet these needs. The incumbent must possess the ability to independently exercise Professional Judgment as a Financial Aid Administrator, or the ability to acquire this understanding quickly.

Problems encountered are of varying degrees of difficulty, including problems of considerable difficulty where alternative solutions are not readily available, or where guidelines and precedents do not exist or are not applicable. Incumbents are expected to use judgment to select and interpret available guidelines and precedents, and within their area of expertise, to adapt or create approaches and procedures to fit specific situations. Incumbents are expected to develop solutions to individual student problems which represent integrative solutions comprising appropriate elements of all appropriate Student Services programs.

EDUCATION:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.

AND

EXPERIENCE:

Three years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

A Master's degree in a job-related field may be substituted for one year of the professional experience.

Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis.

Preferences:

Preference may be given to individuals with the following as they may be considered specialized skills:

• Bilingual skills, especially in Spanish, Hmong, and/or Punjabi.
• PeopleSoft Financial Aid/Scholarship experience
• Work experience in an academic setting, ideally public higher education.
• Experience with outreach presentations to diverse audiences.

Time Base: Full-time

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer: Mon-Thurs 7:00am-5:30pm

CSU Classification Salary Range: $66,480 - $94,716 per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

The person holding this position is considered a "Limited Mandated Reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.

Advertised: Aug 06 2026 Pacific Daylight Time
Applications close: Aug 27 2026 Pacific Daylight Time

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