Scope and Purpose:

We are seeking a Director of IT with deep expertise in FIMMAS to play a key role in supporting and enhancing our core insurance administration systems. This position serves as a technical and functional subject matter expert, ensuring stability, integration, and continuous improvement of the FIMMAS platform and related technologies.

The ideal candidate has strong technical proficiency MS SQL, combined with experience in insurance operations. You will lead system analysis, configuration, and enhancement initiatives while partnering closely with business teams, developers, and vendors to deliver high-quality, reliable solutions that support organizational goals.

This is a great opportunity to make a meaningful impact within a collaborative IT organization supporting a growing insurance business. You'll work with critical enterprise systems, shape technical direction, and play a key role improving how technology enables our operations. We offer a supportive environment where expertise is valued and innovation is encouraged.

Duties and Responsibilities:

• Serve as the primary technical lead and subject matter expert for the FIMMAS system.
• Manage complex system configurations, integrations, and workflows across business and IT environments.
• Lead troubleshooting and root cause analysis for system issues, ensuring timely resolution and minimal disruption.
• Develop and maintain SQL queries, stored procedures, and reporting solutions to support data analysis and operational needs.
• Partner with business stakeholders to define requirements, document use cases, and translate them into actionable technical solutions.
• Lead or contribute to system upgrades, patches, and enhancements in collaboration with vendors and internal teams.
• Provide mentorship and technical guidance to junior analysts and support staff.
• Ensure documentation, best practices, and change management standards are consistently followed.
• Identify opportunities to streamline processes and improve data integrity, performance, and system usability.

Minimum Qualifications:

• Bachelor's degree in Information Systems, Computer Science, or equivalent work experience.
• Extensive hands-on experience with FIMMAS in a production or enterprise environment.

Knowledge, Skills and Abilities:

• Proficiency with MS SQL (data structures, scripting, optimization).
• Strong understanding of insurance business processes and policy administration workflows.
• Proven ability to manage multiple complex initiatives simultaneously with minimal supervision.
• Excellent analytical, problem-solving, and communication skills.
• Demonstrated leadership in coordinating efforts across IT and business teams.

Preferred Experience:

• Experience working with life, health, or group insurance systems.
• Familiarity with system integration methods (ETL, APIs, data mapping).
• Prior experience in project leadership or mentoring roles within IT.
• Knowledge of reporting tools and data analytics concepts.

Travel Requirements:

This is a full-time, hybrid position based in Houston; open to remote. Travel is not anticipated for this position.

Professional Development:

• Establish annual objectives for professional growth.
• Keep pace with developments in the discipline.
• Learn and apply technologies that support professional and personal growth.
• Participate in the evaluation process.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to the job at any time without notice.