5-7 years of experience with IBM FileNet 5.x development and operations.
Strong understanding of Cloud-native technologies and microservices architecture.
Minimum of 2 years in API or Microservices Development.
3 years of experience supporting IT Service Management solutions.
Ability to lead teams to meet production goals and deadlines.
Experience in system monitoring and alerting tools like Splunk and Grafana.
Proficient in tools such as Ansible and Terraform.
Responsibilities
Develop and configure IBM FileNet 5.x, ensuring operational excellence.
Execute IBM FileNet project deployments, upgrades, and provide production support.
Perform content mass updates and manage FileNet configurations.
Integrate IBM FileNet with storage devices and cloud technologies.
Drive initiatives such as automation and cloud transformation in the platform.
Troubleshoot complex issues in a distributed environment and oversee production stability.
Conduct smoke testing on deployed configurations to validate success.
Benefits
Opportunity for professional development and mentorship.
Access to innovative technologies and tools for enhanced learning.
Cross-functional collaboration with various teams and vendors.
Exposure to high-level technical strategic discussions.
Opportunity to drive change and improve systems and processes.
Full Job Description
Responsibilities
IBM FileNet 5.x Expertise in development, configuration, and operational aspects.
Project deployment execution, IBM Filenet upgrades, and production support.
IBM FileNet Administration, Changes, Configuration.
Content Mass updates using FileNet APIs.
IBM FileNet Vulnerabilities and Remediation.
IBM FileNet Sweep to migrate contents.
Integration with Storage Devices.
Oversight & execution of deployments, troubleshooting, and support activities.
Monitoring and Alerting Tools: Splunk, Appd, Prometheus, Grafana, etc.
Integration with Cloud capabilities/storage grid, and other cloud tech stack, tools, and technologies.
Familiarity with Object and File Storage.
Issue Resolution, ensuring stability of the applications and platform.
Drive new initiatives like Automation, Cloud transformation in the platform.
Drive group discussions about issues identified prior to, and after a deployment.
Troubleshooting complex environment issues in a distributed environment.
Validation of complex system/components and game planning.
Perform Smoke Testing on deployed code/configurations to ensure success of deployment.
Managing Documentation, processes through tools e.g. confluence/JIRA/ServiceNow.
Design complex system upgrades.
Develop a long-range plan designed to resolve problems and prevent them from recurring.
In this Role, You Will
Participate in high-level technical concepts spanning technology and business.
Drive solutions to reduce recovery time.
Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.
Support portfolio of applications across technologies.
Provide technical consultation and support in the development of end-to-end automated software solutions.
Responsible for production deployments, ensuring governance and controls.
Provide expert counsel to team and senior leadership, advise and mentor team when in need.
Learn new tools and concepts in platform engineering space to implement automation.
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks.
Review and analyze moderately complex operational support systems, application software, and system management tools.
Work with vendors and other technical personnel for problem resolution.
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards.
Collaborate with vendors and other technical personnel to resolve technical issues.
Good understanding of new technologies for key management, build resilient systems, security concepts, microservices based architecture, building Active-Active solutions.
Desired Qualifications
Familiar with Enterprise Content Management principles and practices.
Strong verbal, written, and interpersonal communication skills.
Understanding of Cloud native technologies and concepts.
2 Years experience in API or Microservices Development.
3 years of experience developing or supporting IT Service Management solutions.
Ability to lead and manage to production goals, deadlines, and various metrics.
Ability to identify root-cause issues/improvement opportunities, and design approaches.
Experience with a customer service mindset and a focus on continuous improvement.
3 years of distributed servers platform experience.
2 years of application production support experience.
Experience in Ansible, Terraform, and Cloud engineering concepts.
Experience in Application and Server Health Probes.
