Field Service Technician

Veterans Prime, Inc.

$80K — $100K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Two-year technical degree in mechanical, electrical, or machine tool technology or equivalent military experience
  • Proficient in reading engineering drawings and troubleshooting industrial equipment
  • Skilled in diagnosing and repairing mechanical, electrical, software, and hydraulic/pneumatic systems
  • Familiarity with PLC controls is preferred and experience with hydraulic/pneumatic circuits
  • Strong analytical, problem-solving, and reporting skills
  • Capable of lifting up to 50 lbs regularly
  • Excellent interpersonal skills with the ability to work independently or in a team

Responsibilities

  • Troubleshoot, diagnose, and repair CNC machines and accessories across mechanical, electrical, software, and hydraulic/pneumatic systems
  • Conduct post-installation testing to ensure optimal equipment performance
  • Train customers on machine operation, maintenance, and safety procedures
  • Stay updated on new product features and technologies
  • Document all service work accurately, including diagnostics, parts used, and resolutions
  • Travel regularly within your assigned region, including overnight stays
  • Utilize diagnostic tools such as gauges, test indicators, and force meters for effective troubleshooting

Benefits

  • Join a respected team with extensive industry expertise
  • Benefit from continuous learning opportunities and access to advanced technologies and tools
Full Job Description
Overview

Field Service Technician Needed

Full Time-$80-100K First Year

We are seeking a highly motivated and skilled Field Service Technician to join our team. In this hands-on role, you will be responsible for troubleshooting advanced CNC Lathes and Machining Centers, providing customer training on operations, and performing both warranty and post-warranty service. You will work independently from your home base, supporting customers throughout your assigned region, which will involve regular overnight travel.

Key Responsibilities:
  • Troubleshoot CNC machines and accessories
  • Diagnose and repair mechanical, electrical, software, and hydraulic/pneumatic systems.
  • Conduct post-installation testing to ensure optimal performance.
  • Train customers on machine operation, maintenance, and safety procedures.
  • Stay current with new product features and technologies.
  • Accurately document all service work, including diagnostics, parts used, and resolutions.
  • Travel frequently, including overnight stays, to various customer locations.
  • Utilize diagnostic tools such as gauges, test indicators, and force meters.

Qualifications:
  • A two-year technical degree (mechanical, electrical, or machine tool technology) or equivalent military experience.
  • Proficiency in reading engineering drawings.
  • Ability to troubleshoot industrial equipment.
  • Understanding of PLC controls (preferred).
  • Experience with hydraulic/pneumatic circuits and general computer literacy.
  • Strong analytical, problem-solving, and reporting skills.
  • Ability to lift up to 50 lbs regularly.
  • Excellent interpersonal skills and the ability to work independently or as part of a team.

Why Join Us?
  • You will be part of a respected team with extensive industry expertise.
  • We offer continuous learning opportunities with access to advanced technologies and tools.

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