OverviewJob Title: Field Service Manager
Benefits:- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan with Company Match
- Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Short-Term and Long-Term Disability Coverage
- Employee Assistance Program (EAP)
Perks: - Competitive Pay
- Talent Development - Instructor-Led Technical Courses and Online Learning
- Career Path Planning
- Incentives for Professional Certifications
- Competitive Per Diem for Travel
- Referral Bonuses
- Tuition Reimbursement
Pay: The hourly rate for this position is between $115,000-145,000 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Job Summary: The Field Service Manager oversees multiple projects. They work with the Operations Manager and field staff to keep the project on schedule and on budget. Field service managers will primarily be in the office coordinating the work.
Responsibilities- Manage multiple projects at a time.
- Develop general scheduling of project.
- Customer liaison for EPS.
- Work with Sales Managers to improve and direct conversations with customers on each project.
- Develop general work plan for project.
- Communicate and Coordinate with customer scheduling, conflicts and concerns, reports, out of scope issues, change orders, and/or status.
- Provide general incite / direction for each job. Ability to conduct technical and safety training for personnel.
- Coordinate and verify testing and safety procedures are being adhered to by office engineers and technicians.
- Perform weekly reviews of work completed and work scheduled.
- Provide support for onsite project staff, and responsible Operations Manager.
- Perform quality check for completeness of work performed on job.
- Determine any additional change orders needed and arrange such with the sales managers or operation manager to provide information and time to submit for customer approval.
- Manage budget within given information per project. (minimum profitability of $125 per hour on each project)
- Support Operations Manager
- Help source and provide personnel and equipment to meet project schedule
- Collect and review documentation/field reports
- Mentor new employees
QualificationsRequired:- Minimum 5 years experience.
- Able to pass a pre-employment drug screen due to this being a safety sensitive position.
- Complete a satisfactory criminal background check.
- Able to climb ladders, stand for extended periods, able to lift 70 lbs.
- Must have a valid driver's license and currently have and be able to maintain a good driving record.
- Excellent written and verbal communication skills.
Preferred:- NETA certified.
- Bachelors or Associates Degree in Electrical/Electronic technology, or Military experience.
