Linde Canada Inc.
Field Service Manager - Eastern Canada (full time) Montreal, QC, Canada | req29133
This position is responsible for the safe operation, installation & Maintenance of bulk cryogenic and CO2 equipment located at Linde's Customer's locations throughout Eastern Canada.
What you will enjoy doing* - You'll lead the safe operation of Field Services Technicians and Coordinators across the region, running regular safety meetings and hands-on training sessions
- Promoting a strong safety culture is key to helping the Customer Service Team achieve zero injuries and accidents
- Managing hiring, training, and compliance for the region's technicians will be part of your role
- You'll plan projects and allocate resources, coordinating with remote teams and personnel to keep everything on track
- Taking financial responsibility for project margins means forecasting accurately and reporting on revenue and costs for the region
- Meeting budget targets for both operational and capital expenses will be one of your priorities
- Collaborating with sales teams on pre-sales activities helps set the stage for successful contracts
- You'll develop ways to track project progress and keep stakeholders informed with clear reports
- Working closely with management and clients, you'll assess needs and recommend the right services, including making site visits when needed
- Attending client project meetings will keep you connected and aligned with customer expectations
- Building strong relationships with customers supports sales growth and ensures compliance for billable Customer Service activities
- You'll manage project and maintenance tasks to keep daily operations running smoothly
- Prioritizing preventative maintenance helps us meet compliance targets consistently
- Leading productivity projects to reduce costs will drive efficiency across the Customer Service operation
What makes you great* - You'll ideally have a university degree, diploma, or equivalent experience in Construction Management, Engineering, or a related field, along with some industry experience
- It's important that you bring at least 3 years of management experience in a relevant industry, whether that's customer service, sales, or something similar
- Having spent a minimum of 3 years in a role where you handled project management responsibilities will really set you up for success here
- You should be comfortable with financial methods and systems that relate to managing projects and operations
- Managing your time well and prioritizing multiple important tasks will be key to staying organized and effective
- Working collaboratively with diverse groups of stakeholders is something you'll do regularly to reach shared goals
- You'll need solid knowledge of construction methods, systems, and materials, and it's great if you keep up with the latest industry practices through continuous learning
- Being able to understand and interpret engineering drawings, tenders, contract documents, and subcontractor agreements will help you apply your strong analytical and problem-solving skills every day
Have we inspired you? Let's talk about it
We are looking forward to receiving your complete application.
*The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.
#LI-MH1
