Field Service Engineer Sr.

Makino

$75K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Hands-on experience with Makino CNC machines or equivalent high-end CNC platforms.
  • Skill in reading technical drawings and schematics.
  • Proficient in Microsoft Office and various technical software applications.
  • Strong communication and presentation abilities.
  • Flexibility to work varying hours and travel in the regional territory.

Responsibilities

  • Travel to customer sites for installation, troubleshooting, and maintenance of CNC equipment.
  • Research and resolve issues using online documentation and vendor resources.
  • Document machine status, repairs, and installations accurately for company and customers.
  • Perform preventive maintenance and provide technical support and training post-sale.
  • Maintain knowledge of the machine tool industry and Makino products.
  • Participate in onboarding training specific to CNC repair and equipment.
  • Promote customer satisfaction through effective service and support.

Benefits

  • Comprehensive health benefits including dental and vision.
  • Paid life insurance and short- and long-term disability.
  • Three weeks of vacation and 11 company paid holidays.
  • 401(k) retirement plan with company contributions.
  • Tuition reimbursement for further education.
  • Employee appreciation events and assistance programs.
Full Job Description
CNC Technician Level 2 or Sr.

Position Summary
The CNC Technician at Makino will utilize strong mechanical and electrical skills to troubleshoot, repair, and maintain CNC equipment. This role reports directly to the Reginal Customer Support Manager and plays a key part in supporting our customers' machine tool operations. This position will primarily cover the Greater Portland, OR region with the occasional travel outside the region.
Key Responsibilities
  • Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.
    (Makino provides a company vehicle; gas and travel expenses are covered.)
  • Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
  • Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
  • Perform and promote preventive maintenance on customer equipment and provide after-sales technical support and training.
  • Maintain an in-depth understanding of the machine tool industry and the Makino product lines.
  • Participate in training on CNC repair and Makino equipment during onboarding,
Qualifications & Skills
  • Direct hands-on experience service, installing, troubleshooting, and maintaining Makino CNC machine tools is required. Candidates with equivalent experience with other high-end CNC machine tool platforms will also be considered.
  • Ability to read and interpret technical drawings and schematics.
  • Proficiency with software tools (e.g., Microsoft Office); role requires regular use of a laptop, smartphone, and various applications.
  • Strong technical, communication, and presentation skills.
  • Willingness to work flexible hours with travel throughout a regional territory. (Technicians are dispatched from home to customer locations.)
What Makino Offers

Makino invests in the success and well-being of our employees, offering a comprehensive range of benefits:
  • Competitive starting salary
  • Market-competitive health benefits, dental and vision, company-paid life insurance/short- and long-term disability.
  • 3 weeks of vacation to start
  • Bonus plan
  • 11 company paid holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events, perks, and assistance programs
Physical & Mental Requirements

Makino will provide reasonable accommodations as needed to enable individuals with disabilities to perform essential functions.
  • Ability to move throughout customer and company premises.
  • Ability to focus and prioritize multiple tasks and responsibilities.
  • Ability to bend, twist, stoop, reach, and lift materials up to 50 lbs.
  • Frequent use of hands and arms for fine motor tasks.
  • Visual capability including close, distance, peripheral, and depth perception.
  • Ability to remain composed and professional in stressful situations.

Similar Jobs

More Jobs at Makino

  • R&D Manager
    $100K — $130K *
    Mason, OH 45040 (Warren County)
    Manufacturing & Automotive
    In-Person
  • Regional Customer Support Manager
    $80K — $110K *
    Wichita, KS 67212 (Sedgwick County)
    Technical Services
    In-Person

More Manufacturing & Automotive Jobs

Find similar Field Service Engineer Sr. jobs: