Field Service Engineer - North Phoenix

SCREEN SPE USA

$72K — $114K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate Degree required or equivalent military/technical training experience
  • Minimum of 2 years relevant field experience
  • Previous semiconductor industry experience preferred, particularly with TSMC
  • Strong customer service orientation
  • Mechanical and electrical aptitude with attention to detail
  • Proficient in reading schematics and using alignment tools
  • Excellent communication skills and proficiency in MS Office

Responsibilities

  • Evaluate and diagnose technical issues with semiconductor equipment
  • Perform repairs accurately and efficiently under pressure
  • Collaborate with teams and customers to troubleshoot problems
  • Support installation and maintenance of advanced manufacturing equipment
  • Adapt to fluctuating workloads and travel as required

Benefits

  • Opportunity for travel to customer sites
  • Exposure to cutting-edge semiconductor technology
  • Collaborative team environment
  • Focus on customer satisfaction
  • Opportunity to develop technical skills in a dynamic field
Full Job Description
Job Summary:

We are looking for an experienced Field Service Engineer to provide customer support to include installation, maintenance, and/or site contract support for state-of-the-art semiconductor manufacturing/processing equipment. Salary Range: $35.00 - $55.00 per hour.

Essential Job Duties & Responsibilities:

Evaluate and diagnose issues, perform accurate repairs, and demonstrate the ability to succeed in a fast-paced environment with fluctuating workloads.

Proficient in using alignment tools (micrometers/calipers/multimeters/current clamp), with strong skills in reading schematics/plumbing diagrams. Capable of interpreting data and technical information effectively.

Collaborate with colleagues, customers and field support teams to isolate and resolve issues under strict time constraints.

Position may require travel to other customer sites or for training purposes.

Job Requirements:

Previous semiconductor experience and TSMC experience preferred.

Must have a strong customer focus and commitment to customer satisfaction.

Must be able to work independently or as part of a team, follow strict procedures, and all safety protocols while working at customer sites.

Attention to detail and a high degree of accuracy.

Mechanical and electrical aptitude.

Excellent written and verbal communication skills.

Proficiency in MS Office programs.

Must be able to pass customer background check.

Familiarity with chemical handling, use of Personal Protective Equipment (PPE), and cleanroom environment.

Must be able to pass medical test and certification/training for respirator use.

Routinely required to sit, walk (approx. 10K+ steps per day), crouch, use hands, stoop, kneel stretch, twist, and reach.

Must be able to work in confined spaces, climb steep ladder/stairs, and lift and/or move up to 35 pounds.

Work at moderate temperatures and noise levels.

Must have a valid passport and REAL ID for immediate travel.

Education & Experience:

Position requires an Associate Degree with a minimum of 2 years of related experience.

Completion of applicable military technical training and/or 2 years of technical field experience may substitute for an Associate Degree.

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