Illinois Tool Works

Field Service Engineer

Illinois Tool Works$77K — $83K *
US-AnywhereRemote in Maryland, US
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Two or four-year technical degree from an accredited university or equivalent military/trade school training.
  • Knowledge of electro-mechanical systems.
  • Ability to read and interpret technical information, blueprints, and schematics.
  • Familiarity with PCs and Windows applications.
  • Prior field service experience preferred.
  • Experience with servo hydraulic systems and materials testing is a plus.
  • Ability to pass security background checks for US Government and military facility access.

Responsibilities

  • Travel to customer sites for verification, preventative maintenance, repair, and installation services.
  • Operate autonomously in service delivery, managing your own schedule and customer engagements.
  • Utilize provided tools and equipment effectively, including a company vehicle and technical devices.
  • Communicate effectively with customers to ensure satisfaction and address needs promptly.
  • Ensure compliance with all safety protocols while on-site.
  • Maintain accurate records of service activities and customer interactions.

Benefits

  • Health, dental, life, and LTD insurance.
  • 401k program with matching contributions.
  • 100% tuition reimbursement program for further education and training.
  • Comprehensive on and off-the-job training opportunities.
  • Supportive service operation to assist with customer needs.
Full Job Description
Job Description

We have an opportunity for a highly motivated person whose work will reflect Instron's commitment to customer satisfaction. Working from home, out of the northern Frederick, MD area, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation, on a wide range of Instron's products.

You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and the assurance that you have the support of well-established service operation. You will have regional responsibility in the greater Baltimore and Washington, DC area. Occasional travel to other locations in the US may be required, and as much as 30% overnight travel.

Qualifications

Successful applicants will have a two or four-year technical degree from an accredited university and knowledge of electro-mechanical systems. Equivalent military / trade school training may be accepted in lieu of degree. Must have the ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems. Must be able to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PC's including operating systems and Windows applications. This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills.
  • Prior field service experience strongly preferred
  • Automation systems experience is a plus
  • Experience performing preventative or corrective maintenance on servo hydraulic systems preferred
  • Experience with materials testing preferred, but not required
  • Experience delivering hands on and classroom training on topics technical in nature preferred
  • Must be able to pass security background checks to gain access to US Government and military facilities.


Additional information

Take this opportunity to join a successful team where you can make an immediate impact. Enjoy excellent on and off the job training, a competitive salary, and a generous benefits package that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program.

Compensation Information:

This position has a starting salary range of $37 - $40 USD/hour. Pay is determined by several factors, including a candidate's experience, relevant skills, and qualifications.

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ

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