Field Service Engineer II for Leica Biosystems is responsible for supporting the needs of our customers with troubleshooting, installation, preventative maintenance, and service repair needs, which directly impacts patient health and overall well-being.
This position reports to the Regional Field Service Manager, is part of the Service Organization located in the Northwest US region, and will be fully REMOTE.
In this role, you will have the opportunity to:
- Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
- Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
- Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue
The essential requirements of the job include:
- Associate’s degree plus 3+ years of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation OR equivalent military experience (working/worked on any mechanical, technical, laboratory, pneumatic or any related instruments.)
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- This position requires up to 90% flying and/or driving travel, which includes overnight stays. Travel will primarily be domestic but may occasionally be international.
- Must have a valid driver’s license with an acceptable driving record
- Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
It would be a plus if you also possess previous experience in:
- Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
- Networking/IT system upgrades
- Bachelor's degree preferred.
At Leica Biosystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
The hourly range for this role is $40.00-$45.00 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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