Hitachi America

Field Service Engineer II

Hitachi America$70K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent; College degree preferred.
  • 3+ years experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells.
  • Formal technical training in automated equipment maintenance, robotic cells, and PLC/HMI reprogramming preferred.
  • Proficient in discussing, diagnosing & repairing robot operational and process problems.
  • Intermediate to expert proficiency in schematic interpretation, robotics, electrical systems, and PLC/HMI programming.
  • Proven mechanical aptitude focusing on safety and quality.

Responsibilities

  • Travel to customer sites on short notice for troubleshooting and repairs.
  • Complete Field Service Reports for each customer service call.
  • Troubleshoot, repair and maintain robot controllers and related equipment.
  • Maintain tools and documentation for efficient customer service.
  • Provide feedback to customers regarding automated equipment issues.
  • Program and edit robot paths and related systems for optimal performance.
  • Conduct debugging, programming, and validation of automated machines.

Benefits

  • Travel pay for specific work assignments.
  • Flexibility with potential for remote work.
  • Opportunity for ongoing training and certification in advanced automation technologies.
  • Supportive work environment for continuous professional development.
Full Job Description
Location:
Phoenix, Arizona, United States

Job ID:
R0134930

Date Posted:
2026-06-29

Company Name:
J.R. AUTOMATION TECHNOLOGIES, LLC

Profession (Job Category):
Engineering & Science

Job Schedule:
Full time

Remote:
Yes

Job Description:

The Opportunity:

Join us as a Field Service Engineer as we work together to bring innovative automation solutions to life.

Location Type: This is an onsite customer support role in Pheonix Arizona

As a Field Service Engineer, you will work at the customer site, to support and troubleshoot on various automation solutions including material handling systems, assembly lines, robotic cells & more. Your primary responsibilities will be to repair, retrofit, design, build, program, and deploy custom automated equipment and solutions. Heavy controls background and experience with Semiconductors is preferred.

How You'll Make an Impact:
  • Travel to customer site on a moment's notice to perform troubleshooting and repair functions. This may include long hours, nights, weekends and holiday work.
  • Complete a Field Service Report for each customer service call.
  • Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment.
  • Maintain a service tool kit and documentation to facilitate rapid customer response.
  • Provide specific feedback to customer on issues and concerns that were found to be faulty pertaining to onsite automated equipment
  • Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance.
  • Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation.
  • Repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics.


Note: This list of responsibilities is inclusive; however, it is intended to be a guideline for activities.

What You'll Bring:
  • High school diploma or equivalent; College degree preferred.
  • 3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells.
  • Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred.
  • Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer.
  • Intermediate or expert proficiency in: Schematic interpretation.
  • Robotics, Electrical, Troubleshooting, PLC and HMI programming.
  • Proven mechanical aptitude with a focus on safety and quality.


Other Details:
  • Travel up to 70% of the time may be required. This may include domestic and international travel depending on the project. Additional Travel Pay (per hour) is provided for some work assignments.
  • Ability to complete Lock Out Tag Out training while employed at JR.


Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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