Dicks Sporting Goods

Field Operations Manager - Minnesota

Dicks Sporting Goods$83K — $138K *
US-AnywhereRemote in Minnesota, US
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent experience.
  • 3-5 years of retail operations experience, including 1 year in a multi-unit environment.
  • Certified Forensic Interviewer (CFI) preferred.
  • Loss Prevention Certification preferred.
  • Possession of a valid driver's license required.

Responsibilities

  • Manage payroll and scheduling for districts to align with company goals.
  • Train district leaders on critical operational processes for efficiency and effectiveness.
  • Develop operational strategies to enhance revenue and athlete experience.
  • Coach store teams on staffing and inventory management processes.
  • Implement inventory integrity programs to improve sales and profitability.
  • Analyze P&L data to identify profit protection opportunities.
  • Support teammate development plans for career advancement.

Benefits

  • Comprehensive benefits package including health and wellness options.
  • Opportunity for career growth and personal development.
  • Involvement in a dynamic retail environment focused on innovation.
  • Remote work opportunity in Minnesota.
  • Collaborative team culture emphasizing support and communication.
Full Job Description
OVERVIEW:

Job Duties & Responsibilities

Scheduling and Payroll Management (30%)
  • Management of district(s) payroll to company expectations by reviewing dashboards and directing and coordinating activities consistent with the established goals, objectives, plans, and policies of the organization.
  • Strengthen scheduling accuracy and effectiveness, especially peak times and weekends, to drive higher profitability, increased sales, and greater teammate/athlete satisfaction through direct influence and support.
  • Ensure district(s) are managing payroll to company expectations to include tracking of approved payroll overspend and maintenance of overtime to acceptable thresholds.
  • Subject Matter Expert for all elements of scheduling and payroll management, accountable for district(s) results of payroll and impact on overall P&L for the region.


Core Operational Processes Implementation and Support (30%)
  • Effectively communicate and train to the importance of operational excellence in both front of house and back of house operations to the CSC, field, and district(s) leaders, i.e., Visual Merchandising, Store Operations, Human Resources, Loss Prevention, Inventory Control and Facilities.
  • Lead the overall daily operations strategy by developing the vision and implementation of multiple processes, driving revenue growth that aligns with the top-line financial plan, maximizing profitability, and ensuring an exceptional athlete experience across all categories
  • Regularly coach store and field teams (to include Store Manager, District Manager, and Operational Managers) on core operational processes to streamline sales preparation activities related to hiring and staffing, inbound and outbound freight processing, stockroom organization, and inventory management.
  • Development of action plans and strategies through analysis of information related to back-of-house operations to address trends related to merchandise receiving practices, claims compliance, damage/defective management, transfer execution, mark-out-of-stock, etc.


Inventory Integrity and Movement (20%)
  • Elevate inventory integrity to drive greater sales and profitability across the district(s) through execution of core operational and shrink reduction programs, including the development of store/district-specific plans designed to impact current trends identified through visits/metrics.
  • Ensure inventory is flowing efficiently and accurately through the store and to Distribution Centers and Value Chain locations through operational excellence and address outliers to determine root cause for inventory discrepancies, putting plans in place to immediately remedy.
  • Develop and implement strategies, near real-time, to reduce inventory disparities based off reporting from RFID scans, cycle counts, replenishment activities, and inventory adjustments.
  • Trusted advisor to District Manager(s) and regional leadership teams to advise on inventory integrity opportunities that may have global concerns and recommend mitigation tactics that balance athlete experience with protection/mitigation efforts.
  • Support store teams with inventory preparation, execution, and post-inventory research.


Profit Protection (15%)
  • Develop and implement strategies that focus on Fuel for Growth opportunities that enhance District(s) profitability, influencing and supporting field leaders on implementation and follow-up with slow adopters.
  • Responsible for P&L review and dashboard reporting to identify opportunity areas and develop/implement strategies that mediate the opportunities and drive higher levels of profitability; foster strategic alignment with district and store leadership to enhance profit protection efforts.
  • Analyze information related to front-of-house operations to address trends related to POS discounts, returns/exchanges, warranty compliance, and MOS merchandise with ultimate focus on elevated profits.


People Development (5%)
  • Responsible for supporting teammate individual development plans for career enhancement, progression, and personal growth.
  • Identify and support the development of store management teammates with a desire to grow into store operations multi-unit roles (Sales Manager Reserve Corps).
  • Educate store teams through active communication, conference calls, and meeting participation.
  • Actively participate in self-development for improvement in current role and for future opportunities.
  • Remote in Minnesota


QUALIFICATIONS:
  • Bachelor's degree preferred, but not required with commensurate experience.
  • 3 - 5 Years of experience including at least 3 years of retail operations experience or related retail experience. At least 1 years of experience in a multi-unit environment is preferred.
  • Certified Forensic Interviewer (CFI) - preferred
  • Loss Prevention Certified - preferred
  • Possesses a valid driver's license
  • Successfully pass comprehensive criminal background and motor vehicles check
  • Action oriented
  • Planning & Organization
  • Command skills
  • Integrity and trust
  • Composure
  • Learning on the fly, Customer Focus


VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:
  • Cameras must be on during all virtual interviews.
  • AI tools are not permitted to be used by the candidateduring any part of the interview process.
  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $83,000.00 - $138,200.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.

About Dicks Sporting Goods

Dicks Sporting Goods Careers

Join the dynamic team at Dicks Sporting Goods, the leading retailer in sports and fitness gear, apparel, and equipment. As a company committed to growth and innovation, we offer unparalleled job opportunities for professionals eager to drive change in the retail industry. Work You’ll Do At Dicks Sporting Goods, you’ll be part of a culture that values diversity, leadership, and professional development. Our team members are at the heart of our success, and we empower them through comprehensive benefits, robust training programs, and a supportive network that fosters career advancement. Transform your career with a company that’s at the forefront of redefining the sports retail landscape. Whether you’re interested in a position in our corporate offices, our vibrant stores, or even our distribution centers, you’ll find a variety of roles to match your skills and ambitions. Internship Opportunities Kickstart your career with Dicks Sporting Goods through our internship programs. Designed for growth and learning, our internships provide hands-on experience in a range of functions within the company. Interns work closely with experienced leaders, gaining insights that are crucial for future leadership roles. Innovative Work Join a team that’s committed to innovation and excellence. At Dicks Sporting Goods, you’ll engage in projects that harness the latest technologies and strategies to enhance customer experiences and operational efficiency. Our commitment to innovation is integral to our mission of inspiring and equipping athletes and outdoor enthusiasts everywhere. Be Part of a Great Team Dicks Sporting Goods is not just about sports—it’s about building a community. Our team members share a passion for sports and a drive to make a positive impact on the communities we serve. By joining us, you’ll collaborate with talented professionals who share your passion for excellence and teamwork. Future-Proof Your Career With Dicks Sporting Goods, the trajectory of your career is bound only by your ambition and willingness to innovate. We support our team members with training in leadership, diversity, and specific job skills, ensuring that everyone has the tools they need to succeed. Explore Learn how our team members are leading the way in retail innovation and community engagement. Discover the stories of employees who have grown their careers with Dicks Sporting Goods, moving from internships to full-time positions, and sometimes into leadership roles. Dicks Sporting Goods – Jobs and Careers Our combined dedication to excellence in retail and commitment to our team’s professional growth makes Dicks Sporting Goods a premier employer. Explore the job opportunities and open positions that match your skills and interests. We are always looking for curious, creative, and driven team players ready to make a significant impact. Stay Connected Join Our Team Search for open positions that align with your career goals. We are actively hiring and looking for individuals who are ready to bring their unique skills and perspectives to our team. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Dicks Sporting Goods.
Learn more about Dicks Sporting Goods
Size
17,800 employees
Market Cap
$9.6 billion
Industry
Net Income
$530.2 million
Founded
1948
5 Year Trend
+9.2%
Revenue
$9.5 billion
NASDAQ

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