Aramark

Field Marketing Manager II

Aramark$73K — $99K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in product, marketing, or merchandising
  • Strong passion for the hospitality sector and food services
  • Effective in a matrixed organization; influence without authority
  • Bachelor's degree in business or marketing, or equivalent experience
  • Proven track record of increasing sales and measuring ROI
  • Proactive in identifying growth opportunities; creative and strategic thinker
  • Excellent interpersonal skills including public speaking and client interaction
  • Familiarity with MS Office, social media, Canva, and web editing
  • Strong time management and multitasking skills required
  • Must possess a valid driver's license and vehicle

Responsibilities

  • Conduct market research and collect data to inform strategies
  • Develop innovative marketing plans and tactics for meal growth
  • Support client presentations and business reviews
  • Coordinate events, promotions, and marketing collateral
  • Cultivate relationships with clients and community stakeholders
  • Manage merchandise display to drive sales and student engagement
  • Connect regularly with clients to present and execute new ideas
  • Implement new innovations, technology, and services to enhance growth
  • Oversee annual surveys to drive menu and programming decisions
  • Communicate effectively with students, parents, and administrators
  • Engage with the community, maintaining open lines of communication

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Work/life balance resources
  • Retirement savings options like 401(k)
  • Paid time off including parental leave
  • Disability coverage available
  • Benefits subject to legal requirements and eligibility based on location
Full Job Description
Job Description

The Student Experience Manager is responsible for supporting Aramark's clients with product innovation, merchandising, and promotions. This role serves as a liaison between Aramark's Marketing team and client's account locations, ensuring that client and consumers' needs are met, while adhering to Aramark standards. This role will also focus on proactive innovation and customer satisfaction within the client account, using insights to drive promotions and progress

Compensation Data

COMPENSATION: The Salaried rate for this position is $73,500.00 to $99,750.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

    • Conducts Marketing Research and Data collection: Focus groups, surveying, campus mapping, trend development/research, a la carte pricing analysis
    • Strategic Planning, Innovation and Creativity: Develop Marketing Plans; new strategies and tactics for promoting meal growth with additional programming, promotions, etc.
    • Retention Support: Support presentations and Client Business Reviews (CBRs) associated with the client account or district in which the client account resides
    • Marketing: Coordinate special events, promotions, marketing collateral, media interaction, public relations, website updates, social media marketing
    • Build Relationships with clients, parents, teachers & staff, board members and subgroups/ community groups
    • Merchandising: ownership of the merchandising of all stations & service areas, with a goal of increasing sales and encouraging students to make a meal
    • Client relationship: this role will connect with clients on a regular basis to present new ideas and plans for delivery on client-driven goals in partnership with the operations team
    • Looks for opportunities to implement new innovations, technology solutions, products and services which support growth and client retention.
    • Ensure participation in the annual Student ViewPOINT survey & uses results to drive decision-making for menu changes, promotions, programming & more. Shares results with operations team & clients
    • Communication: Develop and implement communication strategies that enhance engagement with students, parents, & administrators.
    • Community Engagement: Act as a liaison between the organization and the community, ensuring transparent and consistent communication with parents, teachers, and students.
    • Content Development: Create and manage communication materials, including newsletters, announcements, and social media content, to keep students, parents & administrators informed and engaged.

    Collaboration with Teams: Work closely with Aramark and district to ensure consistent messaging and alignment of communication efforts across the organization.
    Feedback Mechanisms: Establish channels for feedback from students, parents, and administrators to continually improve communication strategies and address concerns effectively.
    At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. To meet our commitments, job duties may change, or new ones may be assigned without formal notice.


Qualifications

    • Requires at least 3 years of product, marketing and / or merchandising experience
    • A passion for the Hospitality industry, as well as Food and Beverage services
    • Ability to work effectively in a heavily matrixed organization & influence without formal authority
    • Requires a bachelor's degree or equivalent experience in business or marketing
    • A proven ability to increase sales and measure the impact/return on investment on implementation of programs
    • A demonstrated ability to be proactive and assertive in identifying and capturing growth opportunities, as well as thinking creatively and strategically
    • Must have excellent interpersonal skills including presentation, public speaking and client interaction skills
    • Must be able to efficiently utilize social media and MS Office products to accomplish work tasks
    • Microsoft Office Suite: Word, Excel and Power Point, Canva, web-based sites, editing and videography.
    • Influencing without formal authority - able to create an informal network to support program pilots, implementation and collection of best practices and measurements.
    • Project management - Multiple tasks will be managed at one time, resulting in a need for strong time management and multi-tasking skills.
    • Valid driver's license and vehicle


Education

About Aramark

Aramark provides food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. ARAMARK’s position as a world leader in facility services stems from decades of experience and superior service in the diversified outsourcing industry. From their humble beginnings in 1936 at the helm of Davre Davidson and his peanut vending machines to our place — for the sixth time in nine years — at the top of Fortune magazine’s list of the “World’s Most Admired Companies,” ARAMARK has maintained an unwavering focus on providing world-class experiences, environments, and outcomes for their clients. At ARAMARK, they take care of buildings and infrastructure so that their customers can take care of their core business. They are proud to provide exceptional facility management services for 1,600 companies in 16,000 facilities — about 1.8 billion square feet worldwide. ARAMARK provides comprehensive facility service solutions that enable its clients to maximize safety, productivity, and reliability. Their success is the result of their steadfast commitment to service excellence. They pride themselves on delivering customizable, sustainable solutions in a wide range of facilities by working closely with their clients to achieve mutual goals. Self-performed services, ongoing client communication, performance metrics, and an environment of team learning and development enable us to perform beyond expectations in virtually every client engagement. Whatever the company’s facility needs, ARAMARK is here to consistently exceed the expectations for service excellence with the best people, the most innovative processes, and the latest technologies.

Aramark Careers

Join Aramark's vibrant team today and be part of a company that values innovation, leadership, and diversity. As a global leader in food, facilities, and uniform services, Aramark offers unparalleled job opportunities designed to enhance your professional growth and development. Work You’ll Do At Aramark, we are committed to fostering a culture of growth and innovation. Our team members are at the heart of our operations, providing essential services across various industries. By joining our team, you will collaborate with skilled professionals dedicated to making a meaningful impact every day. Aramark offers a wide range of employment opportunities, from frontline positions to executive roles, each contributing to our mission of delivering experiences that enrich and nourish lives. Whether you are looking for a full-time position or an internship, Aramark provides a path that will advance your career and expand your skills. Leadership and Development Step into a role that challenges you to be your best. Aramark’s leadership is committed to nurturing talents through robust training programs and diversity initiatives that ensure all team members are valued and have the opportunity to succeed. Our leadership training equips you with the tools necessary to lead with confidence and integrity. Innovation at Work Innovation is at the core of Aramark, where we continuously seek cutting-edge solutions to improve our services and operations. Engage in work that pushes the boundaries and leads to transformative outcomes, not just for our company but for the industries we serve. Join Our Team Explore the multitude of job opportunities at Aramark, where your career aspirations can take flight. We are actively hiring creative, curious, and motivated individuals who are ready to contribute to a team that celebrates diversity and is driven by excellence. Internship Programs Kickstart your career with an Aramark internship, where you can apply your classroom knowledge to real-world scenarios. Our internships provide a foundation for learning and development, plus the opportunity to build professional networks that can be pivotal in your career journey. Benefits and Culture Aramark is dedicated to supporting our employees with a comprehensive benefits package that promotes a healthy, fulfilling life both inside and outside of work. Our culture thrives on teamwork, respect, and inclusivity, creating an environment where every employee can thrive. Stay Connected Search open positions that match your skills and interests on the Aramark Jobs portal. We look for passionate, solution-driven team players who are eager to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aramark. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Aramark. Join Aramark today and be part of a team that is dedicated to excellence and innovation in everything we do. Your future starts here!
Learn more about Aramark
Size
248,300 employees
Market Cap
$10.6 billion
Industry
Net Income
-$688.5 million
Founded
1936
5 Year Trend
+2.3%
Revenue
$11.3 billion
NASDAQ

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