Calix

Field Enablement Assistant

Calix$64K — $124K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Marketing, Business Administration, Communications, Learning and Development, or related field
  • 3+ years of experience in B2B, SaaS, technology, sales enablement, or program support roles
  • Strong organizational skills for managing multiple priorities
  • Ability to collaborate across teams and work independently
  • Experience with learning and content management systems or sales tools such as Seismic and Salesforce
  • Familiarity with AI and automation tools to streamline processes
  • Excellent written and verbal communication skills
  • Analytical skills for reviewing data and surfacing insights
  • Detail-oriented in documentation and operational follow-through
  • Eagerness to learn new tools and practices.

Responsibilities

  • Support development and maintenance of enablement programs, such as training courses and certifications
  • Standardize and maintain scalable program structures
  • Manage day-to-day enablement operations, including tracking and reminders
  • Maintain enablement platforms and content libraries for accuracy and organization
  • Oversee content lifecycle management, including updates and optimization
  • Assist with creating onboarding pathways and role-based curricula
  • Collaborate with cross-functional teams to ensure training aligns with current business priorities
  • Track enablement engagement and performance metrics for improvement opportunities
  • Contribute to documentation and process audits for operational consistency
  • Utilize AI to enhance documentation and reporting processes
  • Drive project execution and manage defined workstreams from planning to completion.

Benefits

  • Remote working opportunity from anywhere in the US or Canada
  • In-person meeting as part of the hiring process
  • Potential for performance-based bonuses
  • Comprehensive benefits package available upon request.
Full Job Description
The Field Enablement Associate plays a key role in helping the Field Enablement team scale programs, maintain operational discipline, and support the systems, content, and workflows that drive readiness across Sales, Success, and Partner teams. This role supports the design, build, rollout, maintenance, and ongoing improvement of enablement programs, including onboarding, certifications, release readiness, role-based learning paths, content updates, platform hygiene, and recurring program operations. Working as part of the Field Enablement team, this role partners with Sales, Success, Product Marketing, Product, Operations, and other stakeholders to help ensure teams have the training, resources, tools, and workflows needed to execute consistently, improve productivity, and deliver business outcomes. The ideal candidate is highly organized, detail-oriented, comfortable working across multiple systems, and interested in using AI and automation to reduce manual work, improve quality, and help the Enablement team scale its impact. Responsibilities and Duties: 3 Support the development, delivery, and maintenance of enablement programs, including training courses, learning paths, onboarding experiences, certifications, and release-readiness initiatives 3 Help standardize and maintain scalable program structures across roles, regions, quarters, onboarding phases, and recurring enablement motions 3 Support day-to-day enablement operations, including assignments, tracking, reminders, reporting checks, content updates, and request routing 3 Help manage and maintain enablement platforms, content libraries, and learning systems to ensure materials are accurate, organized, current, and easy to access 3 Support content lifecycle management, including updates, organization, tagging, archiving, optimization, and reuse of existing resources 3 Assist with onboarding pathways, certification requirements, role-based curricula, and program structures aligned to evolving business priorities 3 Partner with cross-functional teams, including Sales, Success, Marketing, Product, and Operations, to ensure training and content reflect current priorities, messaging, and workflows 3 Support enablement requests by helping intake, organize, route, track, and follow through on work across the team 3 Help track enablement engagement, completion, adoption, platform usage, and other performance signals to identify trends and opportunities for improvement 3 Contribute to documentation, process discipline, team site maintenance, audits, and operational consistency as the team scales 3 Use AI and automation to reduce manual work, accelerate documentation and reporting, improve process consistency, and increase the teams overall productivity 3 Participate in enablement projects and initiatives, owning defined workstreams and helping drive execution from planning through completion 3 Travel up to 10% Qualifications: 3 Bachelors degree in Marketing, Business Administration, Communications, Learning and Development, or a related field 3 3+ years of relevant experience, including internships, preferably in a B2B, SaaS, technology, sales enablement, learning, operations, or program support environment 3 Strong organizational skills with the ability to manage multiple priorities, track details, and deliver high-quality work on time 3 Ability to work independently on defined tasks while collaborating effectively across teams and stakeholders 3 Experience with learning platforms, content management systems, sales tools, or enablement platforms is preferred, such as Seismic, Seismic Learning, Spekit, Gong, Second Nature, Salesforce, Agentforce, or similar tools 3 Comfort using AI, automation, or workflow tools to improve productivity, reduce manual work, and streamline repeatable processes 3 Strong written and verbal communication skills, with the ability to organize information clearly for different audiences 3 Analytical mindset with the ability to review data, identify trends, and surface insights that help improve enablement programs and operations 3 Detail-oriented approach to content organization, system hygiene, process documentation, and operational follow-through 3 Willingness to learn new tools, processes, enablement practices, and AI-supported ways of working Location: 3 This is a remote-based position located anywhere in the United States or Canada. 3 Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place. #LI-Remote The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience. San Francisco Bay Area: 82,800 - 124,200 USD Annual Select US Metros and States: 72,000 - 108,000 USD Annual Other US Locations: 64,800 - 97,200 USD Annual As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.

About Calix

Calix is a global provider of cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. The company's platforms and services help service providers and their subscribers to connect, communicate, and collaborate. Calix's solutions include fiber and copper access systems, software platforms, and cloud and premises-based services. The company was founded in 1999 and is headquartered in San Jose, California.
Learn more about Calix
Size
954 employees
Market Cap
$4.3 billion
Industry
Net Income
$33.4 million
Founded
1999
5 Year Trend
+8.2%
Revenue
$541.2 million
NASDAQ

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