Full Job Description
The Field Applications Specialist for Leica Biosystems is responsible for delivering technical applications expertise that drives successful product adoption, customer satisfaction, and long-term business growth across the assigned territory. This role partners closely with Sales, Service, and customers to support instrument implementation, workflow optimization, customer training, and ongoing applications support while helping advance Leica Biosystems' commercial and customer success objectives.
This position is part of the Field Applications team and will be field based/fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be part of the Field Applications team and report to the Field Applications Manager. You will support Immunohistochemistry (IHC) customers across Southern California and serve as a trusted technical and applications partner for customers and internal teams. If you thrive in a fast-paced, customer-facing environment and enjoy helping customers maximize the value of their laboratory solutions, read on.
In this role, you will have the opportunity to:
- Partner with Sales and Service teams to support regional revenue growth, customer retention, and successful adoption of Leica Biosystems solutions through technical expertise and consultative customer engagement.
- Lead instrument installations, evaluations, validations, workflow optimization activities, and customer onboarding to drive successful implementation and utilization of Leica Biosystems products.
- Provide expert applications support, troubleshooting, and training that improves customer competency, laboratory performance, and overall customer experience.
- Investigate and resolve technical applications issues in partnership with Technical Service, Product Management, Global Business Units, and other cross-functional teams to deliver timely and effective customer solutions.
- Support continuous improvement initiatives by identifying customer needs, sharing field insights, documenting issues appropriately, and helping strengthen products, workflows, and service delivery.
The essential requirements of the job include:
- Bachelor's degree with 2+ years of experience or a Master's degree in a related field with 0-2 years of relevant experience.
- Understanding of the Histology, Immunohistochemistry, Pathology, or related laboratory marketplace.
- HT/HTL certification preferred.Demonstrated ability to troubleshoot technical applications issues, train customers, and support laboratory workflow optimization.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel 70% travel, within the territory. Territory includes: Washington, Oregon, Idaho, Montana and Alaska
- Must have a valid driver's license with an acceptable driving record.
It would be a plus if you also possess previous experience in:
- Immunohistochemistry applications, workflows, and laboratory operations.
- Field Applications, Technical Support, Customer Training, or Laboratory Implementation support.
- Experience supporting laboratory automation, staining platforms, digital pathology solutions, or diagnostic instrumentation.
Check out our benefits at Danaher Benefits Info.
At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote work arrangements for eligible roles and are committed to providing enriching careers, regardless of the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Your interview team will provide additional information about this remote work arrangement. Explore the flexibility and challenges that working at Leica Biosystems offers.
The annual salary range for this role is $85,000.00 - $100,000.00. This role is also eligible for Sales Incentive Compensation (SIC). The total target compensation at plan (base + SIC) is $100,000 - $115,000 annually. Actual SIC earnings may exceed or fall below the target based on individual sales performance. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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