Field Applications Engineers whose primary duties will include assisting customers by implementing and adapting the latest communications and signal processing.
This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer's facilities.
Additional Duties:- Travel to customer sites for installation, maintenance, and upgrading systems including both hardware and software components.
- Provide on-site and remote technical support to ensure successful deployment and operation of products.
- Serve as the primary point of contact for customers, listening to their concerns and needs with professionalism and technical insight.
- Acts as a liasion between customers and internal teams, especially sales and engineers, to communicate feedback and identify potential business opportunities.
- Document service activities, system performance, and customer feedback in a clear and timely manner.
- Support technical training and onboarding for customers when needed.
- Perform other duties as assigned and adhere to company policies and procedures.
Candidate Requirements:- Must be a US Citizen.
- Must possess a Bachelors Degree or Diploma in computer science or equivalent
- Position may require candidate to meet eligibility requirements for security clearance.
- Must have ability to travel up to 75% of the time.
- Experienced with device control interfaces, such as I2C, SPI, USB, PCIe, Ethernet.
- Familiar with Data Communication Network and associated Layer 2 and 3 protocols.
- Knowledge of Python and JavaScript
- Strong analytical, research, and problem-solving skills
- Strong computer science fundamentals (logic & discrete mathematics, algorithms, data structures)
- Knowledge of Shell scripting (Bash) and Unix command line, Linux tools and services, distributed systems and service-oriented design
- Knowledge of databases (e.g., PostgreSQL, MySQL), version control systems (e.g., git, svn) and virtualization technology (e.g., VM ware, VirtualBox, KVM)
Position is a full-time, daylight position, M-F 7:30am-3:30pmSeeking Candidates local to PITTSBURGH, PAWe offer a competitive salary and excellent benefit package which includes:Paid Time Off, Paid Holidays, Medical/Dental/Vision, Company-Paid Life Insurance...and More!
