First Citizens Bank

Fiduciary Officer - San Francisco

First Citizens Bank$140K — $165K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree and 4 years of experience in Trust Administration, Estate Planning or Financial Planning OR High School Diploma/GED and 8 years in the same fields.
  • Preferred certification in Trust or Legal fields.
  • Certification in National Trust School, CTFA, or CFP is preferred.
  • Exemplary financial, fiduciary, and estate planning skills.
  • Strong relationship management and communication abilities.

Responsibilities

  • Administers personal trust accounts while ensuring compliance with legal and regulatory guidelines.
  • Drives client service to strengthen relationships and identify new High Net Worth opportunities.
  • Partners with associates to coordinate client communications and enhance service responsiveness.
  • Promotes advisory services to existing clients and identifies additional asset capture opportunities.
  • Implements estate planning provisions and fulfills client legal documentation.

Benefits

  • Competitive benefits program tailored to associates' needs.
  • Emphasis on work-life balance through flexible scheduling and remote work options.
  • Opportunities for professional development and continued education.
  • Health and wellness programs, including medical, dental, and vision coverage.
  • Retirement savings plans with company matching contributions.
Full Job Description
Overview

This position collaborates with the relationship team to provide fiduciary services to high net worth clients with a focus on relationship expansion and retention. Consults on estate and tax planning, wealth transfer, and asset management needs. Implements and fulfills the provisions of legal and estate planning documents. Collaborates with team to identify planning and revenue opportunities driven by client goals, needs, financial situations, and family dynamics. Demonstrates discretion and effective judgement in managing complex and sensitive relationships. Supports client service delivery and operational management in all assigned relationships. May mentor and provide advice to fiduciary associates and team members through a strong knowledge of fiduciary norms.

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Responsibilities

  • Fiduciary Management - Administers personal trust accounts. Consults with team and clients to develop comprehensive, long-range fiduciary and estate plans. Ensure accounts comply with legal and regulatory guidelines as well as directives contained in Trust documents. Communicates clearly and effectively with grantors, beneficiaries, relationship team and other interested parties with respect to fiduciary decisions.
  • Relationship Management - Drives ongoing client service to maintain strong relationships, expansion of High Net Worth services and revenue opportunities.
  • Collaboration - Partners with other associates on administering investment-oriented client relationships, managing client communications, and service responsiveness. Coordinates aspects of service across team to ensure a satisfactory client experience.
  • Sales - Promotes the Private Wealth Advisory Services offerings with existing clients, within local markets, and by engaging partners to capture additional assets. Supports the profiling of customer needs in the context of an advice-based relationship.

Qualifications

Bachelor's Degree and 4 years of experience in Trust Administration, Estate Planning or Financial Planning OR High School Diploma or GED and 8 years of experience in Trust Administration, Estate Planning or Financial Planning

Preferred Area of Experience: Trust or Legal

License or Certification Type: National Trust School, Certified Trust and Financial Advisor (CTFA) Preferred, Certified Financial Planner (CFP)

Preferred Skill(s): Accomplished level of financial or fiduciary and estate planning skills, Demonstrated relationship management skills., Demonstrated discovery skills., Strong communication skills., Demonstrated teamwork skills.

The base pay for this position is generally between $140,000 and $165,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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