Facility Manager

5C Data Centers

$162K — $200K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of experience in data centers or critical facilities operations.
  • Experience leading technical teams in mission-critical environments.
  • Strong understanding of UPS, generators, and cooling systems.
  • Ability to manage complex maintenance and high-risk procedures.
  • Expertise in incident management and escalation processes.
  • Proficient in vendor management and contract oversight.
  • Skilled in reading technical schematics and diagrams.

Responsibilities

  • Oversee daily operations of mechanical and electrical systems.
  • Collaborate with the Chief Engineer on technical decisions.
  • Ensure adherence to safety and quality protocols by shift teams.
  • Lead and develop a team of engineering professionals.
  • Manage Preventive Maintenance (PM) program for critical systems.
  • Direct incident management and root-cause analysis documentation.
  • Oversee vendor and contractor relationships for compliance and performance.

Benefits

  • Health, dental, and vision insurance options.
  • 401(k) retirement plan with company matching.
  • Paid time off and holiday leave.
  • Opportunities for professional development and certifications.
  • Employee wellness programs and resources.
Full Job Description
JOB TITLE

Facility Manager

DEPARTMENT

DC Operations

LOCATION

Phoenix, Arizona

WORK ARRANGEMENT

On-Site

TRAVEL REQUIREMENTS

10%

SALARY RANGE

$162,000 - $200,000

Role Summary

The Facility Manager is responsible for overseeing the day-to-day operations, reliability, and performance of all critical electrical, mechanical, and building systems within the data center.

You will lead a team of Chief Engineers, Lead Engineers, and CFM I-III professionals to ensure 24/7 uptime for high-density GPU and AI environments.

This role combines technical oversight, operational leadership, vendor and budget coordination, and strict adherence to safety and compliance standards.

You ensure operational excellence, readiness, and reliability across the entire facility.

What You Will Do

Operational Leadership
  • Oversee daily facility operations, ensuring reliable performance across all mechanical, electrical, and controls infrastructure.
  • Partner closely with the Chief Engineer to support technical decision-making, escalations, and incident response.
  • Ensure shift teams follow established procedures, maintain accurate documentation, and uphold safety and quality standards.

Maintain operational readiness and enforce best practices for critical environments.

Team Management & Development
  • Lead, coach, and develop a team of Chief Engineers, Lead Engineers, and CFM I-III staff.
  • Support scheduling, shift coverage planning, and team prioritization.
  • Conduct performance reviews, skill assessments, and training plans in partnership with HR.
  • Foster a high-performance, safety-first culture within the facilities team.

Critical Infrastructure Oversight
  • Oversee the operation and maintenance of:
  • UPS, PDU, RPP, battery systems
  • Generators, ATS/STS, fuel systems
  • Chillers, cooling towers, CRAH/CRAC
  • Pumps, valves, chilled-water systems
  • BMS, EPMS, SCADA, fire-life-safety systems
  • Ensure accurate monitoring, trending, and reporting of system performance.

Maintenance Planning & Execution
  • Own and manage the Preventive Maintenance (PM) program for all critical systems.
  • Approve MOPs, SOPs, and EOPs, ensuring risk mitigation and operational accuracy.
  • Coordinate and schedule corrective maintenance, break/fix work, and high-risk activities.
  • Ensure all maintenance is performed safely and in accordance with safety, environmental, and operational standards.

Incident Response & Root-Cause Analysis
  • Lead incident management for facility-related issues and partner with the Chief Engineer for technical triage.
  • Oversee root-cause analysis (RCA) documentation and ensure corrective actions are implemented.
  • Report operational impacts and risks to senior leadership with clear communication.

Vendor & Contractor Management
  • Manage relationships with vendors and contractors performing maintenance, repairs, or expansions.
  • Ensure vendor compliance with safety requirements, SOWs, and service-level agreements.
  • Validate contractor work, documentation, and commissioning results.

Budget, Procurement & Asset Management
  • Oversee facility operational budgets, purchase requests, and cost-control initiatives.
  • Maintain inventories for spare parts, consumables, tools, and equipment.
  • Support lifecycle planning, equipment replacement forecasting, and capital project planning.

Compliance, Audits & Safety
  • Ensure compliance with OSHA, NFPA, NEC, EPA, ASHRAE, and internal safety standards.
  • Serve as the main point of contact for audits (ISO, SOC2, regulatory, insurance).
  • Ensure accurate and complete documentation across logs, reports, procedures, and as-built drawings.
  • Lead site safety practices including LOTO, PPE usage, and safety training.


What You Bring
  • 7-10+ years of experience in data centers, critical facilities, or industrial mechanical/electrical operations.
  • Proven track record supervising or leading technical teams within a mission-critical environment
  • In-depth knowledge of UPS systems, generators, switchgear, cooling systems, controls, and fire/life-safety systems
  • Demonstrated ability to manage complex maintenance programs and high-risk procedures.
  • Strong incident management and escalation experience, with a calm, solutions-focused approach under pressure
  • Skilled in vendor management and contract oversight
  • Proficient in reading and interpreting electrical one-lines, mechanical schematics, wiring diagrams, and control sequences
  • Excellent communication, documentation, and decision-making skills.


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