Facilities Services Manager

$85K — $105K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of facilities management experience, ideally in a law firm or professional services context
  • Solid understanding of maintenance practices and safety protocols
  • Highly detail-oriented with strong multitasking skills
  • Effective communication abilities across all organizational levels
  • Customer service-focused professional demeanor
  • Proactive problem solver with a collaborative mindset
  • Proficient in Excel.

Responsibilities

  • Oversee daily operations to maintain a clean and functional office environment
  • Coordinate and manage facilities requests and repairs
  • Respond to safety and security system alerts, escalating as needed
  • Engage with landlords and vendors to resolve operational issues
  • Lead vendor service coordination, including scheduling and delivery
  • Maintain detailed facilities records and service logs
  • Assist in sourcing vendors and managing service agreements
  • Support office relocation and construction projects
  • Participate in site walkthroughs to assess and report conditions
  • Ensure compliance with health and safety workplace standards

Benefits

  • Flexible work environment including hybrid options
  • Opportunity for travel to various office locations
  • Engagement in a professional and supportive team atmosphere
  • Participation in diverse facilities-related projects
  • Opportunity to work within a prestigious national law firm
Full Job Description
Job Summary (basic description)

The Facilities Services Manager supports daily operations of Jackson Lewis office locations, helping to ensure offices remain safe, functional, and professionally maintained. This role assists with facilities coordination, vendor management, and construction-related activities, including office buildouts, renovations, and moves.  The Facilities Services Manager supports construction, office buildouts, renovations, and space changes. This role includes travel to offices nationwide to help with moves, buildouts, walkthroughs, and punch-list items.

Essential Functions

  • Responsible for daily facilities operations across Jackson Lewis office locations to ensure a clean, safe, and functional environment
  • Coordinate and track facilities requests, repairs, and service activities to ensure timely completion
  • Respond to system alerts related to uptime and expirations for safety and security systems, and escalate issues as needed for resolution.
  • Communicate with landlords, property managers, vendors, and internal stakeholders to support issue resolution
  • Help and at times lead coordinated efforts with vendor services, including scheduling, site access, and service delivery
  • Maintain facilities records such as site service accounts, service logs, space utilization data, and floor plans
  • Assist with sourcing vendors, obtaining quotes, and tracking service agreements
  • Support the Facilities Project team in office moves, restacks, furniture installations, and space planning efforts
  • Participate in site walkthroughs to document conditions, track progress, and identify open items
  • Support construction activities, including renovations, buildouts, and project closeout coordination
  • Provide administrative and coordination support for facilities and project-related initiatives
  • Monitor office conditions and proactively report issues requiring attention
  • Ensure compliance with workplace safety standards
  • Perform additional duties and special projects assigned

Qualifications/Skills Required

  • Minimum of 4 yearsexperience within facilities management; experience in a law firm or professional services organization preferred
  • Knowledge of general maintenance methods, operating requirements, and safety precautions
  • Exceptional attention to detail with the ability to multi-task and work independently
  • Able to work on multiple ongoing initiatives simultaneously while meeting deadlines
  • Strong oral and written communication skills with the ability to communicate and collaborate with all levels of the organization
  • Professional demeanor with a customer service-oriented approach
  • Proactively approach challenges with a problem-solving mentality
  • Work both independently and collaboratively in a team environment
  • Maintain a positive attitude and ability to be flexible with different projects/workload
  • Strong Excel skills.

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Educational Requirements

  • BachelorDegree

For New York City Metro area, the expected salary range for this position is between $85,000 and $105,000. The actual compensation will be determined based on experience and other factors permitted by law. 

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