City Of New York

Facilities Operations Officer

City Of New York$75K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree from an accredited college and 4 years of progressively responsible clerical/administrative experience, including 18 months in a managerial or supervisory capacity.
  • Associate degree or 60 semester credits and 5 years of progressively responsible clerical/administrative experience, including 18 months in a managerial or supervisory capacity.
  • High school diploma or equivalent and 6 years of progressively responsible clerical/administrative experience, including 18 months in a managerial or supervisory capacity.
  • Equivalent education or experience to the above requirements, with specific managerial or supervisory experience required.

Responsibilities

  • Direct and coordinate daily administrative, financial, and operational activities of the department.
  • Supervise and lead staff, promoting accountability and collaboration.
  • Manage and oversee the operating budget, including financial reporting and expenditure monitoring.
  • Act as the primary liaison with vendors and contractors to ensure high-quality service.
  • Oversee all contract administration and procurement activities to maintain fiscal accountability.
  • Develop project plans and monitor progress to ensure timely completion.
  • Coordinate operational activities across various facilities support functions.

Benefits

  • Remote work eligibility up to 2 days per week under the Remote Work Pilot Program.
  • Opportunity for professional growth and continuous employee development initiatives.
Full Job Description
IMPORTANT NOTE: CANDIDATES MUST BE A DOF EMPLOYEE SERVING PERMANENTLY IN THE ADMINISTRATIVE MANAGER CIVIL SERVICE TITLE OR ARE REACHABLE ON THE CURRENT ADMINISTRATIVE MANAGER PROMOTIONAL EXAM NO. 1552. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE OR INDICATE YOUR LIST NO. FOR EXAM NO. 1552. The Office of Operational Services coordinates and directs all facilities-related operational support services for both public and privately leased properties agency-wide, including space planning, telecommunications, security, fire safety, health and safety, and fleet and transportation operations. The division also includes the agency warehouse, print shop, and mailroom operations. The Facilities Management unit is seeking a sharp execution-oriented Facilities Operations Officer to support the coordination of facilities, management, operational planning, and administrative priorities to ensure efficient day-to-day operations and successful execution of key initiatives. Reporting to the Executive Director of Facilities and Operational Support Services, the selected candidate duties and responsibilities include but are not limited to the following: -Direct and coordinate the day-to-day administrative, financial and operational activities of Facilities and Operational Support Services. -Supervise and provide guidance to assigned staff, fostering a culture of accountability, collaboration, and customer service. -Manage and oversee the unit's operating budget, including budget planning, forecasting, spending projects, expenditure monitoring, fiscal reporting, budget modifications and financial analyses to support executive decision-making. -Serve as the primary liaison with vendors, contractors, and service providers. -Oversee contract administration, procurement activities, purchase orders, requisitions, service agreements and invoice approvals to ensure compliance, fiscal accountability, and high-quality service delivery. -Develop project plans, timelines, and deliverables; monitor progress, troubleshoot issues, and identify bottlenecks to ensure timely project completion. -Coordinate operational activities across facilities support functions, including building maintenance services, space management, security service, warehousing operations, mailroom service, printing operations, vendor coordination and other related support functions. -Provide operational and administrative support to the Executive Director, including preparation for meetings and assistance with presentations, memoranda, reports, and briefing materials. -Develop and implement operational processes and standard operating procedures, to enhance efficiency, service delivery, regulatory compliance and workplace safety. -Oversee staffing needs, resource allocation, hiring and onboarding coordination, and continuous employee development initiatives. -Analyzing operational and financial data to support decision-making and identify opportunities for improvement. Additional Information: This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title. ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C Qualifications 1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or 4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 32bd years.

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