Firstservice Residential

Facilities Manager

Firstservice Residential$85K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in property management maintenance or supervisory role required
  • Strong interpersonal skills and customer service experience necessary
  • Proficient in MS Office, particularly Excel and Word
  • Ability to multi-task and operate effectively in a fast-paced environment
  • On-call availability for emergencies and flexible scheduling required

Responsibilities

  • Direct and supervise maintenance and housekeeping staff
  • Manage employee performance, including hiring and disciplinary actions
  • Assess repair needs and estimate repair times
  • Monitor service contractors and oversee maintenance work
  • Create and maintain a preventative maintenance program
  • Ensure OSHA compliance and maintain a safe work environment
  • Build relationships with vendors and contractors

Benefits

  • Choice of multiple medical plans
  • Dental and vision insurance included
  • Paid time off and paid holidays offered
  • 401k plan with company match
  • Occasional travel for training and company events may be required
Full Job Description
Description

Job Overview:

This position assumes responsibility for the maintenance and upkeep of a community along with the management of the maintenance and facilities team. Closely monitors, inspects, identifies and communicates issues and deficiencies through every phase of general maintenance of the community. This includes areas of carpentry, electrical work, HVAC, plumbing, mechanical equipment, painting, general hardware, other minor community repairs and cleanliness. Makes recommendations around significant mechanical replacement, vendor use, and maintenance initiatives. Is also accountable for preventative maintenance as well as workplace safety following Company procedures and guidelines.

Your Responsibilities:
  • Customarily and regularly direct the work of 2 or more other maintenance, porter, make-ready, and housekeeping employees.
    • Hire and manage performance, including but not limited to suggestions and recommendations as to hiring, firing, advancement, promotion, or any other employee status changes.
    • Where applicable- plans, monitors, and appraises job results; coaches, counsels and disciplines employees in conjunction with General Manager.
    • Assesses repair needs and estimated time needed for repair.
    • Monitors the functions of service contractors and community repair and maintenance contractors.
    • Conducts inventories and supplies, parts, etc.
    • Assigns work orders to associates, inspects work performed and manages efficiency and productivity.
    • Requests and /or purchases all maintenance supplies and materials in a cost-efficient manner.
    • Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises.
    • On-Call availability for emergencies and projects as assigned by Supervisor and/or General Manager
    • Build effective relationships with vendors and contractors.
    • Maintains shop, equipment rooms and storage areas in a neat, organized, and secure condition.
    • On an as needed bases participates in performing work order maintenance repairs.
    • Able to properly utilize new equipment and follow safety procedures prior to using this equipment.
    • Follows safety procedures and maintains a safe and secure work environment throughout the property.
    • Accountable for the property safety program and OSHA compliance.
    • Work an 8 hour/day work shift (off on weekends).
    • Create maintenance schedule.
    • Assesses repair needs and estimated time needed for repair-Make recommendations to management and the facilities committee for necessary repairs.
    • Requests and /or purchases all maintenance supplies and materials in a cost-efficient manner (per budget)
    • Review and approve all maintenance invoices.
    • Completes reports and monitors all work orders, ensuring they are reviewed and complete within 24 hours.
    • Prepares and executes a preventative maintenance program on all building equipment and common area.
    • Ensures all building permits are current.
    • Manages relationships with vendors and contractors.
    • Maintains shop, equipment rooms and storage areas in a neat, organized, and secure condition.
    • Actively making sure work order maintenance repairs are complete by the maintenance staff.
  • May perform repairs and work orders on occasion.
    • Other tasks and projects as assigned by management.

Skills & Qualifications:

Education/Training:
  • Previous maintenance supervisor or three years property management maintenance experience required.

Experience/Knowledge/Abilities:
  • Must possess strong experience in supervising staff, strong interpersonal skills and strong working knowledge of customer service principles and practices. Must possess strong time management skills.
  • Must be able to multi-task and operate in a fast-paced environment.
  • Computer literacy required; Professional and working knowledge of MS Office application with emphasis on Excel and Word. On Call 24/7. Ability to respond to emergencies in a timely manner. Must be able to work flexible schedule and weekends as needed.


What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $85000 - $95000 / year

Disclaimer:

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

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About Firstservice Residential

FirstService Residential is a property management company that provides services to residential communities in North America. The company manages over 8,500 properties and 1.6 million residential units across the United States and Canada. FirstService Residential offers a range of services, including property management, financial management, maintenance and repair, and administrative support. The company is committed to providing exceptional service to its clients and improving the quality of life for residents in the communities it serves.
Learn more about Firstservice Residential
Size
25,000 employees
Market Cap
$7.3 billion
Industry
Founded
2012
5 Year Trend
+17%
NASDAQ

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