About the Role:Join CBRE as a Facilities Manager supporting one of the world's largest financial institutions, serving a nationwide retail banking portfolio. This remote position is focused on supporting approximately 70 retail banking locations across the Chicago and Northwest Indiana market. The Facilities Manager serves as a key client partner, ensuring operational excellence, responsive facility support, and seamless service delivery that enables branch teams to serve customers effectively.
This role requires a candidate based in
Chicago, IL or Northwest Indiana to provide portfolio oversight, maintain strong vendor relationships, and ensure consistent service levels across the assigned locations.
What You'll Do:- Manage facility operations and maintenance activities across a portfolio of approximately 70 retail banking locations.
- Ensure timely response and resolution of facility issues while maintaining expected service level agreements.
- Serve as a primary point of contact for client stakeholders and branch leadership, building strong working relationships.
- Coordinate repairs, maintenance, and service requests with vendors, contractors, and technicians.
- Conduct facility inspections, quality assurance reviews, and identify opportunities for operational improvements.
- Monitor portfolio performance, track work orders, and provide reporting through systems including Prism, Coupa, Excel, and other Microsoft applications.
- Oversee vendor performance, invoicing processes, procurement activities, and budget-related reporting.
- Support business continuity and branch operations by proactively addressing facility needs and escalating critical issues when necessary.
What You'll Need:- Bachelor's degree preferred with 3+ years of facilities, property, operations, or related experience; equivalent experience will be considered.
- Experience managing multiple locations, vendors, and service providers within a distributed portfolio environment.
- Strong customer service mindset with the ability to build trusted relationships with clients and operational stakeholders.
- Proven ability to prioritize competing demands and manage a high-volume workload in a fast-paced environment.
- Proficiency with Microsoft Office Suite, particularly Excel, and experience using systems such as Prism and Coupa.
- Comfortable leading virtual meetings and collaborating with teams through Zoom and other communication platforms.
- Strong problem-solving, organizational, and analytical skills with attention to detail.
- Valid driver's license and ability to travel within the assigned Chicago and Northwest Indiana market as needed.
Applicant AI Use Disclosure:We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Disclaimer:Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Facilities Manager position is $90,000 annually and the maximum salary for the Facilities Manager position is $102,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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