Facilities Management Support Director

CHSGa

$80K — $100K *
Macon, GA 31210In-Person
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, Management, Organizational Leadership, or related field
  • Master's degree preferred
  • 5+ years of progressively responsible administrative management experience
  • 3+ years of supervisory or management experience
  • Experience managing multiple administrative functions

Responsibilities

  • Direct daily administrative operations for real estate functions
  • Develop and implement policies and procedures for efficiency
  • Evaluate and improve administrative workflows
  • Ensure high-quality internal customer service
  • Oversee facilities management projects and processes
  • Maintain facilities management data in technology platforms
  • Manage records programs and ensure compliance with retention policies
  • Support vendor and contract administration tasks

Benefits

  • Promotes a culture of servant leadership
  • Opportunities for direct communication with leadership
  • Involvement in collaborative projects and committees
Full Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative Operations

  • Direct and oversee daily administrative functions for the organization’s real estate operations.
  • Develop policies, procedures, and administrative standards that improve operational efficiency.
  • Evaluate administrative workflows and implement process improvements.
  • Ensure exceptional internal customer service.
  • Assist EVP with maintaining resources and contacts for critical services to support successful management of adverse events.

Facilities Management

  • Oversee and direct project management process for real estate & facilities management projects.
  • Update and maintain facilities management and real estate information in the organization’s facilities management technology platform (TELS).
  • Manage facility maintenance contracts.

Records and Information Management

  • Oversee records management programs.
  • Ensure compliance with document retention policies.
  • Manage physical and electronic filing systems.
  • Support enterprise information governance initiatives.
  • Coordinate secure records disposal.

Vendor and Contract Administration

  • Assist with contract administration and renewals.
  • Negotiate service agreements within delegated authority.

Compliance and Risk Management

  • Ensure compliance with applicable federal, state, and local regulations within delegated authority.
  • Maintain administrative policies and procedures.

Additional

  • Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication.
  • Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System.
  • Performs other duties as necessary to ensure the success of the System.

SKILLS AND ABILITIES
  • Manage multiple priorities
  • Analyze operational performance
  • Improve administrative processes
  • Develop policies and procedures
  • Build collaborative relationships
  • Communicate effectively with executives
  • Manage vendor relationships
  • Negotiate contracts
  • Exercise sound judgment and discretion
  • Strategic Thinking
  • Operational Excellence
  • Customer Focus
  • Financial Stewardship
  • Organizational Leadership
  • Accountability
  • Communication
  • Collaboration
  • Change Management
  • Problem Solving
  • Continuous Improvement
  • Integrity
  • Innovation
  • Decision Making
  • Results Orientation

MINIMUM QUALIFICATIONS

Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, Management, Organizational Leadership, or related field

Master's degree preferred.

Minimum of:

  • Five (5) years of progressively responsible administrative management experience
  • Three (3) years of supervisory or management experience
  • Experience managing multiple administrative functions

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