TikTok

Facilities Lead, AMS

TikTok$117K — $223K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in facility management in North America.
  • Proven success in developing high-performing facility management teams.
  • Strong knowledge of building operations regulations, safety, and compliance at various governmental levels.
  • Experience in budget management and capital planning.
  • Expertise in managing complex office expansions and relocations.
  • Excellent stakeholder management skills, especially with senior leadership and vendors.
  • Proficiency in facility management software and data reporting tools.

Responsibilities

  • Develop and implement facility management strategies that align with organizational goals.
  • Forecast resource needs, and create and manage facility budgets effectively.
  • Establish clear policies ensuring consistent and compliant facility management.
  • Align real estate strategies with contractual obligations and vendor expectations.
  • Lead facility services to improve business performance across real estate portfolios.
  • Oversee building maintenance, adhering to industry standards and managing expenses.
  • Implement sustainability initiatives to reduce environmental impact and comply with regulations.

Benefits

  • Medical, dental, and vision insurance available from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave and short/long-term disability coverage.
  • Life insurance and wellbeing benefits offered.
  • 10 paid holidays, 10 sick days, and 17 days of paid personal time annually.
Full Job Description
Responsibilities

As the head of the Facility Management Team, you will be responsible for providing top-tier customer service to internal employees and ensuring that all AMS properties comply with local, state, and federal regulations. The ideal candidate will have a proven track record in scaling operations, managing complex office expansions, and overseeing transition projects in a fast-paced, high-growth environment. Responsibilities: - Facility Management Strategy: Develop and implement comprehensive facility management strategies that align with business goals and operational efficiency. Drive continuous improvement and innovation in facility management processes, bringing top-tier FM strategy and industry best practices. - Budget & Resource Forecasting: Forecast resource requirements, develop annual budgets, and implement staffing models to meet operational demands. Ensure timely expense management and payment processing. - Policy & Process Development: Establish and maintain clear policies and processes that ensure efficiency, consistency, and compliance in all facility management activities. - Real Estate Strategy Alignment: Align real estate strategies with lease obligations, contractual agreements, and vendor service expectations. Build and maintain strong landlord relationships to support organizational objectives. - Facility Services & Operations: Lead comprehensive facility services to support and enhance business performance across our real estate portfolio in North and South America. - Building Maintenance & Engineering: Oversee building maintenance and engineering operations, ensuring adherence to industry best practices. Manage portfolio operating expenses and capital investments. - Asset Management: Oversee the management of physical assets, ensuring optimal use, lifecycle management, and cost-efficiency. Implement strategies to extend asset lifespan while reducing costs. - Sustainability Initiatives: Drive sustainability initiatives across the facilities, working to minimize the environmental footprint. Ensure compliance with sustainability regulations and contribute to achieving corporate sustainability goals. - Cross-Functional Collaboration: Work with legal, procurement, finance, and accounting teams to optimize vendor performance through effective service agreements. Produce monthly reports to monitor activities, budgets, and KPIs. - EHS & Workplace Safety: Partner with Environmental, Health, and Safety (EHS) teams to promote safe, inclusive, and compliant workplaces. - Portfolio Strategy Evaluation: Evaluate portfolio strategies with planning teams, providing recommendations on real estate assets to support business growth. - Leadership Development: Develop and mentor the next generation of facility management leaders. Define and track progress toward team goals, objectives, and key deliverables. - Integrated Solutions & Collaboration: Collaborate with cross-functional teams (real estate, project management, space planning, EHS, physical security, IT, workplace, travel, and operations) to drive integrated solutions.

Qualifications

Minimum Qualifications: - 5+ years of leadership experience in facility management, overseeing large-scale real estate portfolios in North America. - Proven success in managing and developing high-performing teams. - Strong knowledge of local, state, and federal regulations related to building operations, safety, and compliance. - Experience in budget management, capital planning, and financial oversight. - Demonstrated expertise in leading complex office expansion, relocation, and transition projects. - Excellent stakeholder management skills, with experience working alongside senior leadership, vendors, and cross-functional teams. - Proficiency in facility management software and data reporting tools. Preferred Qualifications: - Experience managing real estate portfolios across both North and South America. - Expertise in contract negotiation, vendor management, and service-level agreement (SLA) enforcement. - Strong analytical and problem-solving skills, with the ability to make data-driven decisions. - Background in sustainability practices and environmental regulations. - Bachelor's degree in facilities management, real estate, business administration, or a related field. A Master's degree or relevant certifications (e.g., CFM, FMP, LEED) are a plus. If you're a results-driven, resourceful, and innovative leader with a passion for facility management, asset management, sustainability, and strategy development, we encourage you to apply for this exciting opportunity to make an impact in a fast-paced and expanding organization.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $117600 - $223200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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