University Health Network

External Relations and Program Associate

University Health Network$78K — $118K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Completion of a recognized post-secondary program in business, health administration, communications, health sciences, or equivalent.
  • Demonstrated experience coordinating medical events, conferences, or programs with stakeholders and deadlines; healthcare or hospitality experience preferred.
  • Experience with accreditation or grant submission processes is beneficial.
  • Proven track record of supporting external relationships with sponsors or partners.
  • Strong organizational skills and attention to detail in documentation and record-keeping.
  • Excellent written and verbal communication skills for professional interaction with stakeholders.
  • Proficiency in Microsoft Office; familiarity with registration platforms or CRM is advantageous.

Responsibilities

  • Coordinate and execute surgical conferences and workshops, overseeing logistics and event management.
  • Support development of scientific programs in collaboration with Program Chairs and committees.
  • Manage event logistics, including venue selection and delegate registration.
  • Liaise with sponsors and exhibitors to enhance branding and engagement at events.
  • Submit accreditation applications and manage post-event paperwork as required.
  • Serve as the primary contact for event-related inquiries, ensuring clear communication with all participants.
  • Track KPIs and compile post-event reports for continuous improvement.

Benefits

  • Opportunity to gain experience in a unique surgical simulation environment.
  • Collaboration with esteemed medical professionals and industry partners.
  • Exposure to cutting-edge surgical education techniques and methodologies.
  • Professional development opportunities in event planning and program coordination.
  • Flexible working hours that may accommodate peak event schedules.
Full Job Description
Job Description

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: 222 St Patrick St, Toronto, ON
Department: Temerty Advanced Surgical Education & Simulation Centre
Reports to: Manager
Salary Range: $37.85 to $56.77 hourly
Hours: 37.5 hours per week
Shifts: Days
Status: Temporary Full-Time
Closing Date: September 13, 2026

Position Summary

The Temerty Advanced Surgical Education & Simulation Centre delivers hands-on surgical training to surgeons and trainees from across Canada and internationally, using cadaveric, animal tissue, and simulation-based methods. The External Relations & Program Associate supports this work by planning and delivering high-quality conferences, workshops, and simulation courses, and by contributing to the partnerships and sponsorships that sustain them. Reporting to the Manager, the Associate works closely with Program Chairs, faculty, sponsors, and industry partners across a varied program calendar.

This is a temporary full-time position covering a leave of absence, anticipated at approximately 12 months, with the possibility of an extension. This position works in a surgical simulation environment involving biological materials, including animal tissue and cadavers

Duties:
  • Conference & Event Planning
    • Coordinate and execute surgical conferences, workshops, simulation courses, and skill labs with the Manager and Director.
    • Support Program Chairs, Scientific Planning Committees, and corporate stakeholders in development of scientific programs that meet continuing professional development standards.
    • Coordinate event logistics including venue, faculty invitations, delegate registration, and surgical equipment arrangements.
    • Liaise with sponsors and exhibitors regarding branding, space allocation, and engagement opportunities during programs and events.
    • Execute accreditation application submissions to all relevant accrediting bodies, including post-program requirements.
    • Maintain and update centralized event records, including logistics, vendor and faculty details, equipment requirements, and post-event documentation.
  • Stakeholder Engagement & Relationship Management
    • Serve as first point of contact for conferences, workshops, simulation courses and lab correspondence.
    • Maintain professional, responsive communication with surgeons, educators, faculty, sponsors, delegates, and health system stakeholders.
    • Facilitate faculty engagement, speaker communications, and briefing sessions.
    • Collect feedback from delegates and faculty to support continuous improvement.
  • Strategic Partnerships & Sponsorship Development
    • Prepare tailored sponsorship proposals and materials for conferences, hands-on workshops, and other simulation programs.
    • Work with Centre leadership and Program Chairs to align partnerships with educational goals and standards.
    • Support the Manager and Director in maintaining partner relationships.
  • Business Development
    • Support the Manager and Director in building business cases for new training programs and simulation courses.
  • Monitoring, Evaluation and Improvement
    • Track key performance indicators (KPIs) related to events and partnerships, including delegate satisfaction, sponsor ROI, and educational outcomes.
    • Compile post-event reports with impact data, feedback, and recommendations.
  • Additional Responsibilities
    • Provide general event support, including materials handling, room set-up and reset, as required.
    • Support Fundamentals of Laparoscopic/Endoscopic Surgery (FLS/FES) program delivery, including proctoring, administrative, and operational support as applicable.
    • Perform cross-functional and other duties consistent with the job classification as assigned.
    • Ability to assist with event setup, equipment coordination, and minor lifting up to 15 kg.


Qualifications
  • Completion of a recognized post-secondary program in business, health administration, communications, health sciences, or recognized equivalent.
  • Demonstrated experience coordinating medical or non-medical events, conferences, or programs with multiple stakeholders and fixed deadlines; experience in healthcare, medical education, simulation, or hospitality is an asset.
  • Experience with accreditation or grant submission processes is an asset.
  • Experience supporting external relationships with sponsors, vendors, or institutional partners is an asset.
  • Strong organizational skills with demonstrated accuracy in document preparation and record-keeping.
  • Strong written and verbal communication skills, with the ability to correspond professionally with faculty, sponsors, and external stakeholders.
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint); experience with registration platforms, CRM systems, survey tools, or learning management systems is an asset.
  • Availability for early morning, evening, and weekend work during peak event periods.


Additional Information

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

About University Health Network

University Health Network (UHN) is a healthcare organization that provides patient care, research, and education services. The organization operates several hospitals and clinics in Toronto, Ontario, including Toronto General Hospital, Toronto Western Hospital, and Princess Margaret Cancer Centre. UHN offers a range of medical services, including cancer care, cardiovascular care, neurosciences, transplantation, and rehabilitation. The organization is affiliated with the University of Toronto and is one of Canada's largest research hospitals. UHN employs over 16,000 people and serves patients from across Canada and around the world.
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